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Mediation 101 DVD: Essential Mediator Skills
The nationally acclaimed Training Department of the Dispute Resolution Center of Snohomish, Island and Skagit Counties is proud to announce the second installment in our Mediation 101 DVD Series!
Set to the backdrop of workplace conflict, this video focuses on the essential skills and tools available to mediators. With six chapters and a new and interactive “Skill Spotlight” feature, this video is ideal for professional trainers and private mediators alike! Order from the DRC Store or Print Product Order Form
Basic Mediation Training Manual - Student Edition
This 130 page manual authored by the Dispute Resolution Center is a quick and easy beginner's guide to the practice of mediation. Chapters cover core conflict resolution principles and how-to descriptions of the eight stage facilitative mediation model. View the Table of Contents here. Order From the DRC Store or print Product Order Form
Cost $75.00
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Conflict Resolution at Work For Dummies
A practical guide for resolving problems at work, this book is a must-have for anyone interested in restoring peace, training others to get along better, preventing conflicts from ever starting, and boosting morale. Written by Vivian Scott and the Volunteers of America Dispute Resolution Center, the collective knowledge is sure to make a positive change in your workplace.
Cost: $16.99
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Mediation Scenarios
Looking for conflict scenarios for your next training or workshop? Check out the three scenarios authored by the Dispute Resolution Center. Each scenario includes content and language for two people in conflict. Click here to see a sample first page.
Cost: $5/per role play Order From the DRC Store
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