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Purchase Conflict Resolution Products
Conflict Resolution at Work for Dummies
The Dispute Resolution Center and mediator/author Vivian Scott offer this practical workplace guide to handling conflict effectively.
Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
Check out the Dummies website for more info and purchasing options.
Basic Mediation Training Manual: Student Edition: Our 100 page student manual is a step by step guide to mediation. It includes chapters on all eight stages of our mediation model as well as chapters on different models of mediation, communication skills, interest based negotiations and conflict styles. View Table of Contents Cost: $75.00
Mediation Video: Purchase a 2 hour video demonstrating a facilitative mediation in a workplace setting. Six stages are shown and analyzed throughout the video: Mediator Opening Statement, Client Initial Statements, Agenda Building, Negotiations, Caucus and Settlement Writing. Nine separate chapters allow for easy navigation and customized utilization, making this video perfect for training, demonstrations, presentations and self study. Cost: $60.00
Manual and DVD order form
Contact us with any questions: 800-280-4770 or drc_train@voaww.org
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