Helping America's Most Vulnerable™

Contact Us

Contact the DRC

If you haven't already, please take a moment to review our service offerings in the black box above. This will help us connect you with the appropriate department when you call or email us.

Snohomish County: (425) 339-1335
Skagit County: (360) 542-8487
Island County/Toll Free: (800) 280-4770

Questions regarding Mediation Services? Email Lisa Yant or call at (425) 212-2930
Questions regarding Mediation/Conflict Resolution Training? Email Barbara Menzel or call at (425) 212-3929
Questions regarding Renter Certification/Fair Housing Training? Email James Rankin or call at (425) 212-2957

Everett Office:

Main Phone Line: (425) 339-1335
Fax: (425) 259-2110

Mailing Address: PO Box 839, Everett WA 98206-0839
Street Address: 2801 Lombard, Everett WA 98201

LaDessa Croucher, Senior Director (425) 212-3989
Kathy Rice, Director of Operations (425) 212-3991
Galina Volchkova, Housing Manager (425) 212-3950
Anahi Macchiavelli, Multicultural Mediation Services Manager (425) 212-3933
Donnell Austin, Mediation Program Manager (425) 212-3931
Lisa Yant, Mediation Intake Specialist (425) 212-2930
Alicia Robinson, Practicum Supervisor/Case Manager (425) 212-3925
Barbara Menzel Training and Outreach Specialist (425) 212-3929
Sue McCarthy, Housing Mediation Specialist (425) 212-3938
Ginny Mines, Foreclosure Mediation Program Manager (425) 212-3939

Landlord-Tenant Services call line (425-339-1335 option 4)
James Rankin, Fair Housing Specialist (425) 212-2957
Ellie Garcia, Bilingual (Spanish) Housing Specialist (425) 212-2916


Prevention Navigators are by referral only.

Referrals are made through one of several Coordinated Entry sites available HERE.

Brittany, Homelessness Prevention Navigator - Team Lead
Sarah, Homelessness Prevention Navigator
Victor, Homelessness Prevention Navigator
Anne, Homelessness Prevention Navigator
Grant, Targeted Prevention Case Manager

Mount Vernon Office:

Main Phone Line: (360) 542-8487
Fax: (360) 428-8675

Street Address: 117 North First Street Suite 30 Mount Vernon, WA 98273

Cheryl Wagner Program Coordinator (360) 873-8450
Jacquelyn Styrna Regional Director (360) 428-4934