This role is responsible for all client documentation creation and upkeep, financial records, medications as applicable, health and safety documentation, and WAC and program requirements, assuring agency compliance in all areas associated with client documentation requirements in accordance with DSHS policies.

Case Managers are responsible for creating client IISP, PBSP, Protocols, release of information, and other required documentation for timeliness of completion. Assists with the transition of clients into and out of the program as needed. Serves as a secondary reviewer for required site service documentation, to include but not limited to fire drills, first aid/medical requirements, staff training requirements, infrastructure needs, and other.

Principal Activities

• Maintains databases/files to track standards and compliance (client files)

• Informs PM and RD of non-compliance issues and assists in remedy

• Audits client documentation including all things surrounding medications, appropriate releases, charting, etc.

• Assists in the creation of client IISP, PBS, 6 months summary, and release of information for timeliness of completion

• Generates reports to Regional Director for compliances or corrective actions that pertains to quality assurance

• Attends applicable meetings as determined by the Regional Director and communicates information, findings and updates to the appropriate parties

• Helps oversee sites on a limited basis during transitions or as directed by the Regional Director

• Is familiar and knowledgeable with VOA/DS policies and procedures, DDA/WAC regulations, and DSHS mandatory reporting requirements

• Other duties as assigned by the Regional Director or other management staff