Case Manager - Skagit Valley
Type of Job
Full Time, Hourly
117 N 1st St, Mt Vernon, WA 98273, USA
This role is responsible for all client documentation creation and upkeep, financial records, medications as applicable, health and safety documentation, and WAC and program requirements, assuring agency compliance in all areas associated with client documentation requirements in accordance with DSHS policies.
Case Managers are responsible for creating client IISP, PBSP, Protocols, release of information, and other required documentation for timeliness of completion. Assists with the transition of clients into and out of the program as needed. Serves as a secondary reviewer for required site service documentation, to include but not limited to fire drills, first aid/medical requirements, staff training requirements, infrastructure needs, and other.
Maintains databases/files to track standards and compliance (client files)
Informs PM and RD of non-compliance issues and assists in remedy
Audits client documentation including all things surrounding medications, appropriate releases, charting, etc.
Assists in the creation of client IISP, PBS, 6 months summary, and release of information for timeliness of completion
Generates reports to Regional Director for compliances or corrective actions that pertains to quality assurance
Attends applicable meetings as determined by the Regional Director and communicates information, findings and updates to the appropriate parties
Helps oversee sites on a limited basis during transitions or as directed by the Regional Director
Is familiar and knowledgeable with VOA/DS policies and procedures, DDA/WAC regulations, and DSHS mandatory reporting requirements
Other duties as assigned by the Regional Director or other management staff
Bachelor’s degree in a related human service field. Related experience can be substituted for educational requirements
One to two years of experience working with quality assurance, internal evaluations/audits and/or case management
Experience working with developmentally disabled adults
Experience developing client individual plans preferred
Excellent organizational skills
Strong attention to detail and data integrity
Self-directed and motivated to set own deadlines
Effective team player
Excellent oral and written communication skills
Excellent computer skills, including Excel and data management
Current WA State driver’s license and proof of current automobile insurance
Ability to pass and maintain an acceptable background check record per State guidelines.
Up to 200 paid time off hours per year
Medical & dental