Trained coaches help the individual move through conflict in a productive way. The coach serves as a sounding board and helps the client identify their goals and areas of desired improvement.

Facilitation services are for groups of 5 or more, focused on a specific task such as facilitating an annual board of directors meeting, helping a homeowners association create new bylaws, merging two teams, bringing on a new team member, neutral presence to help manage meeting outcomes.

We assist parties who are in conflict to work together to find their own solutions to an improved working relationship. The DRC provides two highly skilled mediators whose role is to:

• create a safe environment where all parties can be heard

• provide an opportunity for parties to share ideas to fix problems and move forward

• aid in the writing of agreements to which the parties have agreed

An Ombudsman can be a great resource enabling an organization to hear and resolve issues at the lowest level of an organization, avoiding the need for other forms of intervention or a formal grievance process. An Ombudsman is a neutral, confidential, independent resource. The DRC has International Ombudsman Association trained Ombuds who can provide service externally (assessing, implementing and providing direct ombudsman services for your organization) or internally (helping you establish an internal ombudsman office and practice).​