This professionally made DVD focuses on the esential skills and tools available to mediators. With six chapters and a new and interactive "Skill Spotlight" feature, this DVD is ideal for instructors and students alike.
Demonstration of mediation skills
- Innovative “Skill Spotlights” throughout the demonstration highlight effective use of mediator skills for discussion and education
- Concrete discussion of skills you can apply right away
- Strategic approach to handling impasse
Customizable viewing experience
- Start-to-finish viewing from Mediator Opening to Settlement and Closure
- Chapter navigation to a specific stage of the process
- Optional “Skill Spotlights” at a touch of a button
Focus on interest-based negotiation
- Non-directive process which highlights mutual interests
- Techniques for enhancing party communication
- Demonstrated brainstorming and problem solving questions
Mediation 101 DVD - Essential Mediator Skills Workplace Edition
This is a DVD only and does not include written instruction.