This professionally made DVD focuses on the esential skills and tools available to mediators.  With six chapters and a new and interactive "Skill Spotlight" feature, this DVD is ideal for instructors and students alike.


Demonstration of mediation skills

  • Innovative “Skill Spotlights” throughout the demonstration highlight effective use of mediator skills for discussion and education
  • Concrete discussion of skills you can apply right away
  • Strategic approach to handling impasse

Customizable viewing experience

  • Start-to-finish viewing from Mediator Opening to Settlement and Closure
  • Chapter navigation to a specific stage of the process
  • Optional “Skill Spotlights” at a touch of a button


Focus on interest-based negotiation

  • Non-directive process which highlights mutual interests
  • Techniques for enhancing party communication
  • Demonstrated brainstorming and problem solving questions

Mediation 101 DVD - Essential Mediator Skills Workplace Edition

  • This is a DVD only and does not include written instruction.

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