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Basic Mediation Training Manual

This 130 page manual authored by the Dispute Resolution Center is a comprehensive guide to the practice of mediation. Chapters cover core conflict resolution principles and how-to descriptions of the eight stage facilitative mediation model. Includes topics such as:


  • Mediation Models
  • Communication Skills
  • Conflict Styles
  • Power Dynamics
  • Negotiations
  • Legal and Ethical Imperatives
  • and more

Basic Mediation Training Manual

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