We actively support and promote fair housing through education, outreach, and counseling  to ensure that people have the opportunity to provide and obtain housing without discrimination.


Under the Fair Housing Act and the Washington Law Against Discrimination, it is illegal to discriminate in the provision of housing based on protected classes. In the State of Washington, protected classes include:

  • Race

  • Color

  • Sex

  • National Origin/Ancestry

  • Citizenship/Immigration Status

  • Religion/Creed

  • Disability

  • Familial Status/Parental Status

  • Marital Status

  • Sexual Orientation

  • Gender Identity

  • Military/Veteran Status

Additional protected classes can be designated by local law at the city and county level.

Fair Housing
Education and Counseling

We currently offer training through one of the following options:

  • A personalized 1:1 Fair Housing Training by phone lasting approximately 1 to 1-1/2 hours

  • Individual 1:1 Fair Housing Training with Powerpoint via Zoom. Training time will include a 15-minute pre-training phone interview, with the Zoom class lasting approximately 45 - 60 minutes.

  • Group Fair Housing Training with Powerpoint via Zoom. Training time includes a 15-minute pre-training phone interview, with Zoom class lasting approximately 45 - 60 minutes.

House Hunt

Do You Have Questions About Landlord-Tenant Issues, Laws, or Discrimination?

Learn more about your rights and responsibilities.

 If you are a landlord, tenant, or service provider with questions or concerns, please call the Landlord-Tenant Line or email us, so we can help you problem solve.


Serving Snohomish, Skagit, and Island Counties


425-339-1335 (option 4)




NOTICE: The Dispute Resolution Center does not provide legal services or legal advice.
The information provided is for educational purposes and is not an interpretation of Fair Housing Laws.

File a formal complaint

Volunteers of America Western Washington does not conduct Fair Housing investigations.


Fair Housing complaints must be filed within one (1) year of the alleged harmful act or event.

Contact one of the resources here to learn more about how to proceed with a housing complaint.

Washington State

Human Rights Commission

(360) 753-6770


Northwest Fair

Housing Alliance

1-800-200-FAIR (3247)


Fair Housing Center

of Washington

(253) 274-9523


U.S. Department of Housing and Urban Development

(800) 669-9777



For Snohomish County, please review new Standing Order signed on June 15, 2022.


Potential evictions for unpaid rent from March 1, 2020, until the present are now subject to the Eviction Resolution Pilot Program (ERPP), as enacted in April 2021 (SB 5160 Section 7, RCW 59.18.630).

Landlords must engage the ERPP process before an eviction for unpaid rent may proceed to court. ERPP begins when a landlord serves a tenant and sends the local dispute resolution center an ERPP Notice along with a Notice to Pay Rent or Vacate and the repayment plan offered to the tenant(s) at least 14 days prior to sending the notices to ERPP.


In some counties where a landlord sent these notices during the eviction moratorium or Bridge period for rent due from March 2020 through July 2021, new notices may be required under the ERPP.


For unpaid rent due between August and October 2021 only, previous ERPP Notices and 14 Day Notices to Pay or Vacate may be sufficient. Landlords and tenants are encouraged to consult legal counsel.