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Fair Housing/Landlord-Tenant

Due to COVID-19 we are practicing social distancing and providing services remotely


Fair Housing

  • Are you a landlord or tenant with questions about housing discrimination?

Contact the Landlord-Tenant & Fair Housing Call Line at 425-339-1335 (Option 4) or ltinfo@voaww.org so we can help you problem solve.(Serving Snohomish County)


Fair Housing Education and Counseling:

Volunteers of America Western Washington actively supports and promotes Fair Housing through education, outreach, and counseling to ensure that people have the opportunity to provide and secure housing without discrimination.

Fair Housing Trainings:

Each year we offer at least 10 Fair Housing training for tenants. Training includes information on:

  • Protected classes
  • Fair Housing laws, compliance & protections
  • Disabilities and accommodations
  • Formal complaints


Locations and times:

Carnegie Resource Center
3001 Oakes Avenue
Everett, WA 98201


May 29 10:00-11:00 AM

June 26 10:00-11:00 AM


We also have two 3 hour Fair Housing training done in conjunction with the Washington State Human Rights Commission annually.


Everett Public Schools
Community Resource Center
3900 Broadway
Everett, WA 98201

For Non-Profit Service Providers & Community Partners
Tuesday, May 26 1:00-4:00PM

For Rental Professionals
Tuesday, June 16 1:00-4:00PM

Please note: Depending on the statewide "stay-at-home" order extensions in an effort to combat the spread of COVID-19 in Washington, all trainings might be subject to cancellation.



In addition to Fair Housing training, Dispute Resolution Center Fair Housing Counselors can meet with landlords or tenants and discuss fair housing concerns and problem solve next steps. These steps may include providing information, coaching, mediation, or referrals to other agencies.

All of the above services and training are free.



Fair Housing Information:

Under the Fair Housing Act, it is illegal to discriminate in the provision of housing based on Protected Classes. Federal and Washington State Protected Classes include:

  • Sex
  • Race
  • Color
  • Disability
  • Marital Status
  • Religion & Creed
  • Military / Veteran Status
  • Familial / Parental Status
  • National Origin / Ancestry
  • Sexual Orientation / Gender Identity

Examples of possible discrimination:

  • A person is denied a rental and believes it's because of their sexual orientation, national origin, or family size.
  • A person is told over the phone that an apartment is available. When they arrive to see it, they are told it is no longer available.
  • After making a reasonable accommodation request to have a service animal, the tenant receives a termination of tenancy notice.

100 Questions Rental Fair Housing Guidebook (Provided by the Fair Housing Partners of Washington State)

100 Questions Real Estate Fair Housing Guidebook (Provided by the Fair Housing Partners of Washington State)

File a formal complaint:

Volunteers of America Western Washington DOES NOT conduct Fair Housing investigations. Fair Housing complaints must be filed within one (1) year of the alleged harmful act or event.

Washington State Human Rights Commission
Website: http://www.hum.wa.gov
Phone: 1-800-233-3247

U.S. Department of Housing and Urban Development
Website: http://portal.hud.gov/hudportal/HUD
Phone: 1-800-669-9777

Fair Housing Center of Washington
Website: http://www.fhcwashington.org
Phone: 1-253-274-9523

The Dispute Resolution Center does not provide legal services or legal advice. The information provided is for educational purposes and is not an interpretation of Fair Housing Laws.