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Video Conference

Dispute Resolution & Workplace Training

Our trainers use interactive instruction to provide a variety of lectures, discussions, and practice sessions for participants.


Individuals and organizations are welcome to enroll in any published training at any time.

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Becoming a Mediator

The Volunteers of America Dispute Resolution Center (DRC) is an alternative dispute resolution center with extensive experience as a mediation and training program.


Become a certified mediator through one of our online training sessions and learn how to facilitate mediations in families, in your community with landlord/tenant disputes, or in the workplace between employees.


All training sessions are conducted online.

Trainings & Classes

Trainings & Classes

Available Courses

Don't forget!

Look for your priority registration code to receive a discount on the posted registration fee. Each training listing contains class details and a unique promo code to enter before you submit payment.

Available Courses

DRC Store

DRC Store

Training materials are available for purchase. Equip yourself with skills and tools to become a successful mediator.

Questions? Email

Refund Policy

Training Fee Refund Policy

  • Cancellations up to one week prior to the training will be subject to a $25 processing fee

  • Cancellations between 24 hours and one week from the date of training will be eligible for a 50% refund or full payment may be applied to another training within 1 year

  • No refunds once training has begun, but full payment may be applied to another training within 1 year

  • Funds paid but not used after 1 year from date of cancellation will be forfeited

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