Becoming a Mediator
The Volunteers of America Dispute Resolution Center (DRC) is an alternative dispute resolution center with extensive experience as a mediation and training program.
Become a certified mediator through one of our online training sessions and learn how to facilitate mediations in families, in your community with landlord/tenant disputes, or in the workplace between employees.
All training sessions are conducted online.
Available Trainings & Classes
Scheduled Courses
4.5 hour online class
Starts Dec 3
109 US dollarsIn-person and Online – Half Day
Starts Dec 4
109 US dollarsOnline 4 hour class via Zoom
Starts Dec 5
109 US dollarsOnline – 4 hour class
Starts Dec 10
299 US dollarsAll Days Must Be Attended to Receive Credit
Starts Jan 8, 2025
109 US dollarsAll Days Must Be Attended to Receive Credit
Starts Jan 14, 2025
299 US dollarsAll Days Must Be Attended to Receive Credit
Starts Jan 21, 2025
299 US dollarsStarts Jan 23, 2025
109 US dollarsAll Days Must Be Attended to Receive Credit
Starts Feb 4, 2025
895 US dollarsOnline 4 hour class via Zoom
Starts Feb 19, 2025
109 US dollars4.5 hour online class
Starts Feb 27, 2025
109 US dollarsAll Days Must Be Attended to Receive Credit
Starts Mar 4, 2025
299 US dollarsOnline 4 hour class via Zoom
Starts Mar 11, 2025
109 US dollarsOnline 8 hour class via Zoom
Starts Mar 18, 2025
299 US dollarsStarts Mar 25, 2025
109 US dollarsOnline 24 hour class via Zoom
Starts Apr 1, 2025
550 US dollarsOnline course - 6 hours
Starts Apr 14, 2025
109 US dollarsOnline 4 hour class via Zoom
Starts Apr 23, 2025
109 US dollarsOnline 4 hour class via Zoom
Starts Apr 30, 2025
109 US dollarsOnline 40 hour class via Zoom
Starts May 6, 2025
895 US dollarsOnline – 4 hour class
Starts May 27, 2025
299 US dollarsStarts May 29, 2025
109 US dollars4.5 hour online class
Starts Jun 3, 2025
109 US dollarsOnline course - 6 hours
Starts Jun 4, 2025
109 US dollarsOnline - 16 hours
Starts Jun 10, 2025
299 US dollarsOnline 4 hour class via Zoom
Starts Jun 24, 2025
109 US dollarsOnline 8 hour class via Zoom
Starts Aug 12, 2025
299 US dollarsOnline 40 hour class via Zoom
Starts Aug 19, 2025
895 US dollarsOnline 4 hour class via Zoom
Starts Sep 10, 2025
109 US dollars
DRC Store
Training materials are available for purchase. Equip yourself with skills and tools to become a successful mediator.
Questions? Email lmorrison@voaww.org
Training Fee Refund Policy
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Cancellations up to one week prior to the training will be subject to a $25 processing fee
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Cancellations between 24 hours and one week from the date of training will be eligible for a 50% refund or full payment may be applied to another training within 1 year
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No refunds once training has begun, but full payment may be applied to another training within 1 year
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Funds paid but not used after 1 year from date of cancellation will be forfeited