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Dispute Resolution

Our Dispute Resolution Centers (DRCs) provide comprehensive mediation, conflict resolution, and training services to the community. 

For the safety of our staff and participants, we are providing our services remotely at this time.

Thank you for your flexibility and understanding.

Dispute Resolution Services

The Volunteers of America Dispute Resolution Center (DRC) is an alternative justice center with extensive experience as a mediation and training program. 

The DRC was founded by the Volunteers of America in 1982 as the Rental Housing Mediation Service and serves as the Fair Housing Counselor for Snohomish County. In 1986 it became the first dispute resolution center in the State of Washington pursuant to state legislation RCW 7.75.

We provide a wide range of professional and affordable conflict resolution services that include: Fair Housing and Landlord/Tenant Services, Large Group Facilitation, Mediation, Small Claims Court Mediation, Workplace Consultation, and a variety of training programs.