Helping America's Most Vulnerable™

Dispute Resolution

Dispute Resolution Services

The Volunteers of America Dispute Resolution Center (DRC) is an alternative justice center with extensive experience as a mediation and training program. The DRC was founded by the Volunteers of America in 1982 as the Rental Housing Mediation Service and serves as the Fair Housing Counselor for Snohomish County. In 1986 it became the first dispute resolution center in the State of Washington pursuant to state legislation RCW 7.75.

The DRC provides a wide range of professional and affordable conflict resolution services that include: Fair Housing and Landlord/Tenant Services, Large Group Facilitation, Mediation, Small Claims Court Mediation, Workplace Consultation, and a variety of training programs. Please browse our service offerings which are in the black box above. To shop our DRC Training Tools, please click below.

Shop DRC Training Tools


Spanish mediation services also available. Contact our Spanish Outreach and Services Coordinator at 425-212-3933 for more information.