Empowering People. Strengthening Community. Resources Events Volunteer Rentals Donate Your gift supports operation of the LNC. The excitement and support from local citizens, foundations, and corporations is inspiring. The next step is to build on this excitement and ensure that every business, community group, and individual has an opportunity to be a part of this meaningful project through partnership and financial support. You can make a difference in the lives of your neighbors and ensure that our community becomes even stronger. Now is the time to empower your neighbors to succeed through building a community that thrives from the support and partnership of its members. The opportunities and benefits from such a philanthropic venture are critical to jump-starting a multi-decade community service initiative. Your engagement in this campaign will live on for decades and will see thousands of our neighbors receive the gift of a brighter future. Email us Follow us on social media! The Lynnwood Neighborhood Center (LNC) is a welcoming, multigenerational gathering space designed to address the critical shortage of human services in the region. Many residents in this area struggle to afford basic necessities such as food, clothing, rent, transportation, utilities, and medical care. These challenges impact not only individual well-being but also the overall health and vibrancy of the community. A collaborative effort between Trinity Lutheran Church & Schools, philanthropist Rick Steves, and Volunteers of America Western Washington, the LNC provides essential services that improve social determinants of health—leading to significantly better outcomes for the people served. By coordinating services, integrating social supports, and fostering connections, LNC is building a more equitable and accessible healthcare and social service network. The Lynnwood Neighborhood Center is designed for service integration, bringing together like-minded partners to support several high-need communities. Developed with direct input from residents, the LNC offers: Access to a Wellness Center Educational Opportunities for Children & Youth Economic Stability & Workforce Development A Stronger, More Connected Community Not just Lynnwood. The Lynnwood Neighborhood Center provides an accessible hub of services and programs to serve Lynnwood, Edmonds, Mountlake Terrace, Shoreline, and communities across the area. The Center also serves as a welcoming place for neighbors of all ages and backgrounds to connect with services, learn new skills, find new opportunities, and build community. Why VOAWW? Volunteers of America Western Washington has taken the lead on difficult tasks for over 127 years to help the underserved and create safe, stable, and healthy communities. VOAWW is rooted in the longstanding tradition of compassionate, holistic services and creating opportunities to serve one another, leaving a lasting impact on residents in Western Washington and across the state. What Will You Find? Behavioral health Wellness Center Early Learning Support for at-risk teens Technology Lab Adult day programs Community events & gatherings Culturally-specific programs Commercial kitchen & café Classes, trainings & workshops Who Benefits? Over 20,000 community members will be served annually, from the most vulnerable needing support to at-risk children and youth. The Center also serves as a vibrant hub where neighbors can meet, learn, and serve. Future generations will gain from the Center's role in building and sustaining safe, stable, and healthy communities. Your neighbors, Mike and Tina, have been stretched thin in recent years. Their twin girls are now in middle school, still so full of energy and now needing even more time to socialize. Tina’s dear mom Susan moved in with them after the death of her husband, and she needs a lot of care. Susan’s Alzheimer’s diagnosis means she cannot be left alone even for a short while. While they love having their house full of family, the increasingly common demands of growing children, an aging parent, and their busy careers has been a lot to handle. They are exhausted. Imagine Mike and Tina having the support they need in one location in their own backyard. They head to the Lynnwood Neighborhood Center, where they drop the girls off at the Boys and Girls Club for an afternoon of sports and hanging with friends. Susan receives socialization and care at the onsite Adult Day Program. And Mike and Tina can grab a coffee, go on a date, run some errands, or even just rest at home. The whole family is enriched and recharged. Thanks to the programs at the Lynnwood Neighborhood Center, Mike and Tina are able to get some relief just minutes away from home. Their kids are thriving, and Susan has a high quality of life. And while their lives are still busy, the extra support makes all the difference. Our Service Providers The Lynnwood Neighborhood Center is brought to you in partnership by

John Ng Chief Financial Officer

Philanthropy that goes beyond corporate responsibility — join VOAWW in strengthening your communities. Stronger Together Partner with us to create lasting change—where every dollar, every volunteer hour, and every shared value builds a stronger, more compassionate community. Partnership Inquiry See our Impact Our Home, Our Foundation: Western Washington Washington ranks among the top ten "Best for Business" states, recognized for its skilled workforce and high quality of life. From thriving corporations to innovative small businesses, our region continues to grow—and so does the need to empower individuals and strengthen communities. As one of Washington’s most comprehensive human services organizations, Volunteers of America Western Washington (VOAWW) addresses urgent needs through eight diverse programs, from hunger prevention to behavioral health and early childhood education. With our employees and hundreds of passionate volunteers , we’re ready to serve—wherever and however we’re needed. Together, we can build a stronger, more vibrant Western Washington. Partner with us and make a lasting impact. Partnership Opportunities Program Sponsorship Recognition on marketing materials, regular updates on the impact of your support, engagement opportunities on site. Employee Engagement Volunteer Days for teams, matching gift programs, corporate fundraising challenges In-Kind Donations Provide goods and services to support our operations: technology, food donations, professional expertise, etc. Other Opportunities In-kind gifts, workplace giving, corporate fundraising, etc. We can customize a partnership that aligns with your company's philanthropic goals. Our Impact In 2025, we responded to hundreds of thousands of requests for help — and today, the need is greater than ever. We are committed to meeting our communities' evolving needs — from basic necessities to health, well-being, and long-term stability. Rooted deeply in the neighborhoods we serve, our team responds with urgency, compassion, and care. Each meal served, each conversation held, and each life touched reflects our commitment to building a stronger, more inclusive future. Together, we’re not just providing services — we’re igniting hope and fostering resilience. 2025 Annual Report View as PDF Our annual report shows the quantity of our impact. Our partners and neighbors show the quality . Support our signature events and gain prominent branding and networking opportunities Rise & Shine Breakfast FEBRUARY An event in support of the Carl Gipson Center, where seniors find friendship, and individuals with developmental disabilities are welcomed with acceptance and encouragement. March Against Hunger ALL MARCH LONG Originally started by the county, we’re proud to be hosting our 27th year of this month-long campaign to raise awareness, inspire action, and unite the community in the fight against hunger, culminating in a 5k walk/run event. Give Hope ALL SEPTEMBER LONG A high-profile event that brings together community leaders, donors, and partners for a celebration and fundraising breakfast to help those in need. Ready to learn more? Get in touch today! You can reach our team at development@voaww.org More than just a charitable contribution—an investment in the health, stability, and future of our community Philanthropy and volunteerism are essential — not only to our community but to your company's success. Today’s consumers, employees, and investors expect brands to align with their values. By connecting your corporate social responsibility initiatives with these evolving expectations, you can strengthen your brand, build customer loyalty, and drive business growth. Transform your business through Corporate Social Responsibility. 77% of employees cite a sense of purpose as a key factor in choosing an employer 78% of investors prioritize companies with strong Corporate Social Responsibility 87% of consumers are more likely to buy from companies that advocate for social issues they care about 96% of employees report a stronger company culture through volunteering Join us in making a difference Together, we can create a stronger, healthier, and more resilient community. To learn more about our corporate partnership opportunities, use the button below to fill out our inquiry form. Partnership Inquiry Empowering individuals and strengthening communities, together Thank you for your partnership with Volunteers of America Western Washington. Your support is vital to our work and to the well-being of our community. Back to Top

We can help you get connected to basic needs such as food, transportation, housing, Coordinated Entry and more in Snohomish and Skagit Counties! VOAWW Connect Coordinated Entry Basic Food Transportation Local Voices. Local Solutions. VOAWW Connect provides personalized resource navigation for Snohomish and Skagit Counties, extending beyond traditional Information & Referral services. Our Community Resource Specialists offer free, one-on-one assistance to help community members access essential resources and successfully navigate housing, food, transportation, and behavioral health systems. Call 360-VOA-HELP or toll free 1-800-223-8145 MONDAY - FRIDAY | 8:30am - 4:30pm Questions or concerns? Email us! Coordinated Entry Skagit & Snohomish Counties Individuals and families who are homeless or at risk of homelessness can be screened for Coordinated Entry by a VOAWW Connect Community Resource Specialist. If eligible, enrollment is the first step toward accessing additional community resources, such as shelter and low-income housing options, which are subject to program eligibility requirements and availability. Basic Food Application Assistance We can help complete Basic Food/SNAP benefits (Food Stamps) applications and mid-certification reviews over the phone for individuals and families who are income-eligible. One Call Transportation Navigation Snohomish County We work one-on-one with Snohomish County residents who need assistance accessing transportation and planning trips. We help identify available options, including local shuttles, volunteer driver programs, medical transportation services, and public transit. Additionally, we support clients in navigating transit routes and developing individual trip plans. VOAWW Connect staff are not able to schedule or book transportation on a client’s behalf, but we can help connect you to the appropriate provider for scheduling.

Volunteers of America Western Washington impact and financial data for 2023 2023 ANNUAL REPORT Top ECEAP Preschool administrators 125 Years of Going Wherever We are Needed In 2023, Volunteers of America Western Washington celebrated its 125th year and experienced remarkable growth, reflecting our unwavering commitment to serving the community's evolving needs. Founder Ballington Booth once remarked "we will go wherever we are needed and do whatever comes to hand," and we take this to heart. Our year was one of growth and ambitious service. “Go into the world and do well. But more importantly, go into the world and do good.” – Minor Myers Jr. Our staffing levels increased nearly 58% to a total of 744 employees across 8 programs and dozens of service areas. Hundreds of volunteers have contributed tens of thousands of hours of time in service to their neighbors. Food distribution surged by 55%, and the community food banks and pantries welcomed over 84,000 individuals, more than ever before. We replaced the Eviction Resolution Pilot Program with tenant-landlord mediation, adapting swiftly to address emerging challenges in stable housing. Our preschool enrollment reached nearly full capacity, indicating the heightened demand for quality early childhood education. As we look to the future, ambitious projects such as the Sky Valley Teen Center, the Lynnwood Neighborhood Center, and endeavors in affordable housing in Burlington highlight our dedication to community development and fostering thriving communities and empowering individuals toward self-sufficiency, ensuring a brighter future for all. Empowering People. Strengthening Communities. HOUSING SERVICES 124 households were served with rental assistance and wraparound case management to help them become self sufficient. Throughout the year, 6 clients went to school or a certification class, 26 gained employment, and 58 increased their income. CARE CRISIS RESPONSE Our Behavioral Health team answered more than 105,000 calls across four regional crisis lines; plus 44,368 calls and 27,545 chats and texts to the 988 Suicide Prevention Lifeline; and the Native & Strong Lifeline, serving our Indigenous population 24/7 assisted more than 4,500 Native people in crisis. NORTH SOUND 211 Resource & referral specialists handled over 53,000 calls with 3,490 Coordinated Entries to assist those experiencing homelessness, 403 referrals to Domestic Violence Services of Snohomish County, and over 9,000 boxes of food distributed to the community through the Nourishing Neighborhoods program. HUNGER PREVENTION The Everett Food bank served 67,571 individuals and delivered to 45 homes twice per month. In Sultan, over 17,000 people came to our door, and 4 home-bound clients received weekly deliveries. The Food Distribution Center supported local food banks and meal programs with more than 9.5M lbs of food in 2023. COMMUNITY RESOURCE CENTERS Centers in Arlington, Lake Stevens, and Sultan (serving the Sky Valley) offered nearly $2M in direct assistance to struggling families and individuals. Families were served with backpacks and supplies to start the school year, shopped with first responders at the holidays, and received basic needs, referrals and support year-round. ECEAP PRESCHOOL The Early Childhood Education & Assistance Program supports families with holistic services in addition to preparing young learners for entry into Kindergarten. With the availability to serve 40 students and families in Monroe, 60 in Sultan, and 60 in Everett – we ended 2023 near full capacity. PERSONAL SUPPORT SERVICES In addition to other assistance, our PSS team provides support for independent living to 75 adults with intellectual or developmental disabilities. And our Meaningful Day program offers connection and personal expression to help clients with IDD, their caregivers, and the community thrive. DISPUTE RESOLUTION CENTERS Throughout Snohomish, Island, and Skagit Counties, we facilitated conflict resolution for 1,098 families, small claims parties, parents, tenants, and landlords. And nearly 19,000 people were served through fair housing training, restorative practices, and homelessness prevention programs. REFUGEE STABILIZATION At our welcome center in 2023, we served 1,597 new refugees among 11 nationalities. They received essential basic knowledge about their new neighborhood, local culture, legal system, school system, and more. Clients were able to obtain professional licenses/certifications through scholarships, and supplies for housing and transportation were secured, enabling them to successfully integrate into their Snohomish County communities. STAFFING GROWTH Ending the year with 744 employees, up from 472 at the start of 2023, represents unprecedented expansion of staff to meet the needs of our community. Numbers were up across the board. Our ECEAP team nearly doubled, while Disability Services saw an addition of 55 employees and Behavioral Health grew 103% to support our region and state with crisis care services. AGING WELL The Carl Gipson Center in Everett is a membership-based community for ages 50+ with 46 activities serving more than 1,000 active members and offers a hub of education and opportunity for other underserved populations. In Sultan, the Sky Valley Center, 260 individuals were served with lunch and personal enrichment activities and classes. Breaking Free Tales of need are not difficult to find. Those who reach out for help are the heroes of their own story, with our staff, volunteers, and community partners playing supporting roles. There is no end to the potential for growth and self-sufficient living. And, while many of those we serve are facing chronic hunger, stark homelessness, debilitating crisis, or crushing uncertainty, there are those who are hard at work, with quiet determination to make better decisions and choosing a life where anything is possible. Meet Victor. Victor walked out of prison on January 10, 2023. Forty-eight hours later, his life changed forever. With only clothes and a handful of paperwork, he missed the bus that was scheduled to take him to Oxford House where he would be living. In despair, he turned to the Washington State Department of Social and Health Services (DSHS), who in turn, referred him to the Arlington Community Resource Center. He made his way to the office in Smokey Point on January 12. He recounts leaving his then-wife outside because he was already stressed out about being sent away from DSHS. And her becoming increasingly irate at not being able to light her cigarette was more than he could handle. Victor entered the office and encountered Patty, an intern from AARP, who offered him food. But he wasn’t hungry. He could only tackle the immediate hassle, which was getting his wife’s cigarette lit. Patty ushered him into the office of Site Director Marlydann Dugger, whose first question was, “What do you need right now?” “A lighter,” be blurted out. Marlydann couldn’t provide one but probed further. She noticed that he was “nervous and sure that missing his appointment meant that he was now facing homelessness.” She reached out to Oxford and explained the dilemma. “[The housing services rep] reassured me that Victor could still move in and offered to come pick him up and take him ‘home.’ This would be the first time that ‘home’ was a reality for Victor [in over 5 years].” This encounter was the first of a weekly meeting that continues today. Homelessness, divorce, debilitating anxiety, and living in a rigidly planned environment in both prison and at Oxford House had destroyed his confidence to make decisions and be responsible for himself. When he would show up on Thursday afternoon, he didn’t always know what he needed. He just knew he felt safe. Every conversation gives him the strength to keep moving forward. Every bit of advice, he takes it to heart. He doesn’t know where he’d be without the ACRC, knowing they believed in him before he could believe in himself. In between navigating the web of Social Security Disability, child support modification, transportation logistics, and employment, Marlydann and Victor discuss things like time travel, light bulbs, and the time she gave him a burrito because he was hungry. It turns out, he didn’t eat it until he got home. “I was at the bus stop, and it was cold. I was freezing. And I was so hungry, but I kept that burrito in my pocket to keep me warm,” he says without a hint of irony. Even after the ACRC moved to its current location on First Street in downtown, Victor maintains a standing appointment. It's mostly out of tradition or habit, but also because Marlydann continues to be a support while he begins to trust himself again and reintegrate productively into society. He now works the Taco Bell drive- through and is amazed that he can make $17 per hour, live clean, and feel “ready to face life by myself. I’ve gone from my wife leaving me at a rest stop holding a plastic container of food to working and driving.” He encounters many people at the drive-through window or wandering about outside. “I tell them, ‘These people [at the ACRC] can help if you’re homeless or hungry. I mean, I was grateful when Marlydann handed me a sleeping bag, shirts, and underwear. But I had no idea of the full potential of this place.” Never stopping to think of the progress that’s been made is largely due to his own efforts, he calls Marlydann his life coach, a title she refuses to accept. “It’s all him,” she emphasizes, appreciating his newfound confidence in his ability to “do life.” And on this most recent Thursday, Victor is still learning the idea of full potential. This time, it’s his own. Board of Directors Suzan Sturholm, Board Chair Todd Brunner, Properties Board Chair Chris McGinness, Finance & Audit Committee Chair Stephen Zimmerman, Governance Committee Chair Paul Butler Aimee Do Todd Henrichsen Vicci Hilty Mark Hulst Bryan P. O'Connor Lori Schlindwein Amit Singh, Ph.D. Brian Smith Shannon Testa Kirstin Tyner Brenda White “The best way to find yourself is to lose yourself in the service of others.” Mahatma Gandhi Leadership Brian Smith, President/CEO Kristi Myers, Chief Operations Officer Jennifer Nobiling, Chief Financial Officer Levi Van Dyke, Chief Behavioral Health Officer Jan Olsen, Executive Asst. & Board Secretary Dixie Behn, VP of Infrastructure Claire Danielson, VP of Finance Chris Eck, VP of Programs Kristin Ely, VP of Strategic Initiatives Olga Fedorovski, VP of Human Resources Jessica Moore, VP of Development Kirk Pearson, VP of External Affairs Steve Woodard, Ph.D., VP of Community Engagement Revenue & Support | $114,681,246 Private Support ............................. $1,905,536 (Individuals, Corporations, Organizations & Foundations) Public Support .............................. $89,117,620 (Government Contract & Grants) In-Kind ........................................... $22,223,108 Program & Other ........................... $1,434,982 Operating Expenses | $109,373,536 Management/General ....................... $6,072,179 Fundraising ......................................... $1,206,035 Programs & Services ...................... $102,095,322 Financial data in this report are preliminary and subject to change upon audit. More detailed financial reporting available upon request. OUR 2023 From the teams who work together to the people we serve and everyone on this journey with us, thank you for helping us celebrate 125 years of community!

Providing support to people in crisis and/or considering suicide. Our crisis services are available 24/7 by phone and via chat. Behavioral Health Most of us will need emotional support at some point in our lives. We may even want to learn more about how we can better support our friends, neighbors, coworkers, and loved ones. We serve people from diverse backgrounds, and have dial options to assist veterans, Spanish speakers, and American Indians & Alaska Natives. Services are available 24/7 by phone, text, or chat. If you are in a state of distress, reach out right now Call 988 988 Chat The 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the US. Volunteers of America Western Washington staffs 988 to serve statewide, except King County and Spokane regions, who are served by partner organizations. Click here to view their websites. If you're not sure, click here to view a map of the service areas. PRESS 1 Veterans PRESS 2 Spanish Language PRESS 4 Native and Strong Lifeline (WA State) 988 Dial Pad Options I'm struggling If you are in a state of distress, reach out right now. Our crisis services are free, confidential, and available 24/7. We have options to assist veterans, Spanish speakers, and American Indians & Alaska Natives. Call or text 988 or chat at www.988lifeline.org Call 988 988 Chat Someone I know is struggling If you think someone may be struggling with thoughts of suicide, have a private conversation with them. Ask them gently but directly if they are thinking about suicide. Listen without judgment and be prepared to offer your support. Encourage them to seek treatment by connecting with their doctor or therapist. If they say they are thinking about suicide, take them seriously. Stay with them and remove anything they could use to harm themselves. For help, call or text 988 or chat www.988lifeline.org I want to make a difference Thank you joining us in making our community healthier and more compassionate. You can help by: Educating yourself on the facts here and here . Sharing suicide prevention resources like our local 24-hour crisis line at 988 and via chat at www.988lifeline.org Learning about the risk factors and warning signs and normalizing self-care and asking for help, especially when it comes to mental health Reach out to us anytime. Whether you had a bad day, or just need a non-judgmental ear to listen, we are here for you, no matter what you want to talk about. Our highly-skilled and compassionate staff are here to help. North Sound Regional Crisis Line 800-584-3578 Snohomish, Skagit, San Juan, Island & Whatcom Counties. Salish Regional Crisis Line 888-910-0416 Clallam, Jefferson & Kitsap Counties Greater Columbia Regional Crisis Line 888-544-9986 Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman & Yakima Counties, and the Yakama Nation We are also here for those who want to know more about suicide prevention and further resources. We can all build a community that celebrates asking for help and supports those who experience behavioral health challenges, including thoughts of suicide. Want to learn how we keep your data safe? Click here . Are you Tribal affiliated? Get connected to resources specific to the Native American and Alaska Native communities or learn more about the Native and Strong Lifeline. Native Resource Hub Native & Strong Lifeline Open Survey in New Tab Data Safety Data Safety Information supplied by website visitors on contact forms (such as name, email, and phone number) is voluntary, encrypted in transmission, and used only to reply to specific requests. Our website maintains a valid security certificate that encrypts data at the strongest level commercially available, both in transit and at rest. We do not employ session recording devices, keystroke captures, cookie blocker evading tools, or remarketing triggers, so visitors to our site can learn about our services, programs, and opportunities with peace of mind. Since 1898, Volunteers of America Western Washington has served our neighbors in need, providing safety and stability for the most vulnerable among us. We take seriously our commitment to safeguard the privacy, dignity, and vulnerability of our site visitors, particularly those at risk of suicide or self-harm and work diligently to preserve the trust placed in us by the community we serve. For inquiries regarding data privacy, please email communications@voaww.org . Accredited by the American Association of Suicidology and the International Council of Helplines

From help with basic needs like clothing and shelter to assistance with other kinds of resources and programs, the Lynnwood CRC is here to help! Shedule your appointment today. Lynnwood Community Resource Center The Lynnwood Community Resource Center is a one-stop hub of services for people in need. From help with basic needs like clothing and shelter to assistance with other kinds of resources and programs. We make sure our neighbors are supported and cared for in their journeys toward stability. Welcome! We provide a wide range of services, such as what is listed here, but we are available to assist with needs as diverse as our community. If you have a question about a service you need but don't see listed, please reach out to us! Located inside of the Lynnwood Neighborhood Center 19509 64th Ave. W (Second floor #222) Lynnwood, WA 98036 Hours of Operation Monday - Thursday | 9am-12pm & 1pm-4pm Services are available by appointment only due to limited capacity. Call 425-493-3636 to schedule your appointment. Questions? Email lynnwoodcrc@voaww.org Lynnwood CRC Services Résumé building and job search help Treatment program assistance Paperwork and application (such as housing) assistance Healthcare application assistance DSHS system navigation assistance Utility assistance (when funding allows) Emergency shelter assistance (when funding allows) Clothing, shoes, diapers, wipes, and hygiene items (as donations allow) Your Lynnwood CRC Team Etmon Carranza, Program Manager (Habla Espanol)

Galina Volchkova Executive Director, Housing Services 425-212-3950

Discover the many ways you can support Volunteers of America Western Washington—from donating and volunteering to legacy giving and community partnerships. Every action helps strengthen our community. Donate Support a program close to your heart or make a gift towards the greatest need! Join us on our mission to empower individuals and strengthen communities. Give Online Volunteer Want to get hands on experience giving back to your community? Check out amazing volunteer opportunities from us and 29 of our partners! View Opportunities Partner Make a lasting impact! Partnering with VOAWW connects your business to the community, strengthens your brand, and shows your commitment to positive change. Learn More Legacy Giving Planned gifts let you support VOAWW, care for loved ones, and create lasting impact—with benefits for you today and for others tomorrow. Learn More Learn more about giving opportunities: Monetary/Direct Donation Your donations can make a difference for so many. Gifts are used thoughtfully and intentionally to maximize their impact on the most vulnerable in our Western Washington communities. Donate Online Donor Advised Funds A Donor Advised Fund is like a charitable savings account, giving you the flexibility to control how much and how often money is granted to VOAWW. We offer three ways to facilitate grant making. You can direct these funds to our Western Washington affiliate through Free Will, a free online will-making service. DAF Direct enables you to issue grants to Volunteers of America Western Washington directly from your DAF. If your DAF’s sponsoring organization does not participate in DAF Direct, please have them direct your gift to: Volunteers of America Western Washington P.O. Box 839 Everett WA 98206-0839 We would very much like to acknowledge your generous gift so please provide your name and/or fund name and address. Visit FreeWill Appreciated Securities Make a bigger impact by donating stocks, bonds, and mutual funds directly to VOAWW. And, Qualified Charitable Distributions (QCDs), or IRA Charitable Rollovers, might be an option for those age 70½ or older. Donating appreciated securities is easy and convenient, and you may enjoy numerous tax benefits*, including: Claiming the market value of the securities as a tax-deductible contribution (as opposed to the cost basis). Avoiding capital gains tax, local and state taxes on the profit from the sale of securities. Lowering the cost basis of the gift. Compared with donating cash or selling your appreciated securities and contributing the after-tax proceeds, you may be able to automatically increase your gift and your tax deduction. * VOAWW does not offer tax advice. Please consult a financial advisor or tax professional for more information. QCD Gift Donate Stock Gifts in Your Will A gift in your will can make a lasting impact. Visit our Legacy Giving page to learn more. Learn More Cryptocurrency Donating cryptocurrency directly to a 501(c)3 nonprofit is more tax efficient and can save you money. The IRS classifies cryptocurrency as property for tax purposes, which means it is typically the most tax- efficient way to support your favorite cause. When donating crypto, you receive a tax deduction for the fair market value and avoid capital gains tax you would have incurred if you had sold the crypto and then made a donation. That means you’re able to donate more, as well as deduct more on your tax return. The difference could be up to 30%. Donate Crypto Donations In-Kind Your contributions of food, goods, and services in addition to financial donations can make a difference for your neighbors in need. To donate food, please visit our Food Bank page for sites that accept donations and their hours of operation. The VOA Community Resource Centers provide a variety of life's essentials to those most vulnerable. Most requested items are: Shelf-stable food Diapers, wipes, personal hygiene & feminine products Household goods (toilet paper, soap, paper towels, etc.) Rain gear and cold weather clothing/supplies Social Media Fundraising You can create a fundraiser on Facebook! Consider asking for a donation to VOA in lieu of gifts for your birthday or start a fundraiser in honor of someone special. There are so many occasions to celebrate... and donate! Learn How Volunteers of America Western Washington is a designated tax exempt charity under section 501(c)(3) of the Internal Revenue Code. Your donations are tax deductible to the fullest extent of the law. EIN 91-0577129 Your support makes a direct impact on our community. Because of you, we have been able to provide: 10,600,000lbs of food distributed, supporting local food banks and meal programs $1,100,000 in direct assistance to 4,541 households, supporting basic needs like rent, utilities, and groceries. 289,283 calls and texts answered, helping neighbors in crisis find the support, hope, and care they need.

Levi Van Dyke Chief Behavioral Health Officer 425-212-5307

Now enrolling! Affordable, high-quality early learning and child care for children ages 2 ½ to 5 at our Sultan location. Early Learning & Child Care is our affordable early learning option. We are now enrolling children between 18 months - 5 years Lynnwood and 2 years, 6 months - 5 years in Sultan. ECEAP Preschool Early Learning & Child Care Early Learning / Early Learning & Child Care Early Learning & Child Care Locations SKY VALLEY 605C 1st Street Sultan, WA 98294 For more information, contact Miranda Yocom (425) 212-2941 myocom@voaww.org LYNNWOOD Lynnwood Neighborhood Center 19509 64th Ave. W Lynnwood, WA 98036 For more information, contact Robin Hoover (425) 879-2061 rhoover@voaww.org We offer a high-quality education grounded in the proven Experience Curriculum, led by caring, qualified, and experienced teachers who turn everyday moments into exciting adventures. Through hands-on exploration and play-based learning, children investigate the world around them and build creative problem-solving skills. Enrollment is Open in Sultan and Lynnwood! Designed to support both children and families, our early learning program fosters curiosity, development, and confidence during a child’s earliest years. Select your preferred location below to get started! Sky Valley Lynnwood Social and Emotional Support We help children develop: Positive relationships Emotional regulation Self-confidence and empathy Life skills like tooth brushing and more Our educators provide gentle guidance and use proven approaches such as conscious discipline and positive behavior strategies. Parent Engagement and Support You’re a vital part of your child’s preschool experience! We offer: Monthly family engagement events Monthly newsletters and developmental updates Open-door communication policy Resources Volunteer opportunities Qualified Educators Certified early childhood educators CPR & First Aid trained Passionate, experienced, and dedicated to your child’s success Ongoing CE training Play-based Learning Rooted in the research of leading theorists like Piaget and Vygotsky, our program celebrates each child’s natural curiosity. We believe that children learn best through play, imagination, and active discovery and we design every day to nurture their growth in all areas: cognitive, social, emotional, and physical. Our daily activities include: Creative arts and crafts Outdoor exploration and free play Music, movement and story time Early literacy and numeracy games Healthy Meals & Snacks We serve nutritious, balanced meals and snacks to fuel growing bodies and minds. Fresh fruits & veggies • Whole grains • Child-friendly • Allergy aware Enroll today—let the journey begin! Join a vibrant community where curiosity leads, play is powerful, and every child builds a strong foundation for lifelong learning. Enrollment is open at both of our locations in Sky Valley and Lynnwood. To begin registration, please click your preferred location. Registration will be completed through Brightwheel , a platform to help parents and teachers stay better connected. Sky Valley VIEW RATES Lynnwood VIEW RATES If you have any questions or would like to learn more before registering, please fill out the form below and someone from our team will be in touch! Brightwheel to keep you connected! What is Brightwheel? Brightwheel is a secure, user-friendly platform that our teachers use to track daily classroom activities, communicate with families, and manage administrative tasks. As a parent, you’ll receive real-time, private updates on your child’s day—right on your mobile device. Key Features: Photos – Get a glimpse into your child’s day with candid snapshots sent directly to your phone. Stay Connected – Receive timely updates on activities, check-ins, and notes. Reinforce classroom learning with suggested activities at home. Messaging – Easily send messages to your child’s teacher—for example, if your child is sick or running late. Paperless Billing – Enjoy the convenience of secure, online invoicing and payments. Say goodbye to paper checks! Why Brightwheel? Brightwheel offers parents peace of mind by providing a window into their child’s day. We understand how hard it can be to be away from your little one, especially in the early years. With Brightwheel, you’ll feel more connected, informed, and involved in your child’s development—every step of the way.

Volunteers of America Western Washington impact and financial data for 2024 2024 ANNUAL REPORT Program Highlights Why Give Leadership Financial Summary Coming Soon! Top In 2024, VOAWW continued to empower individuals and strengthen communities across Washington State. Our programs reached thousands, providing 24/7 crisis support through our nationally recognized crisis contact center, youth development programs, housing assistance, and senior care. We helped individuals facing homelessness find stability, supported families through life’s challenges, and provided space and activities for seniors to thrive. Our dedicated staff and volunteers have been vital in offering essential resources, from behavioral health services to providing safe spaces for youth. With your ongoing support, we remain committed to fostering hope and creating lasting change, ensuring that those in need have access to the services and care they deserve. Together, we are building a brighter future for all. VOAWW at the Building Resiliency Conference A Letter from Our CEO As we reflect on 2024, I am filled with immense gratitude for the progress we have made together at Volunteers of America Western Washington (VOAWW). This year has been marked by extraordinary stories of resilience, transformation, and the deep support from our community. None of this would be possible without three essential groups: our incredible Board of Directors—both past and present—whose leadership and dedication continue to guide us, our passionate staff—nearly 900 strong—whose commitment to our mission drives everything we do, and our supporters—donors, volunteers, community partners, and elected officials—without whom none of this work would be possible. It truly takes a village, and we are so thankful to have you as part of ours. We witnessed the profound impact of our services this year through stories like Tricia’s. A single mother of four, Tricia and her children were sleeping in their car before finding support through our housing services team. When they spent their first night in a warm motel room, her children cheered, “Yay! We get pillows! We get to take a bath tonight!”—a heartbreaking reminder that basic comforts are a luxury for so many. Today, thanks to your support, Tricia and her children have moved into stable housing, giving her the opportunity to build a better future for her family. Our mission—to empower people and strengthen communities—is at the core of everything we do. Whether we are nurturing the potential of our youth, providing meals to those facing hunger, or supporting elders in our senior centers, VOAWW remains steadfast in our commitment to serve people in every season of life. Your contributions sustain this work and amplify our impact. We have also seen an unprecedented rise in the need for food assistance. In October, our Everett Community Food Bank served 9,616 of our neighbors, the second-highest number in a single month in the past 25 years—a 32% year-over-year increase. The need is great, but so is our determination to meet it. As we prepare for the future, I invite you to deepen your involvement with VOAWW. Whether through financial contributions, volunteering your time, or even serving on our Board, your engagement is critical in helping us build a stronger, more compassionate community. Together, we have accomplished so much, and yet, there is more work to be done. Thank you for standing with us in this mission. With your support, we will continue to bring hope and opportunity to those who need it most. With gratitude, Brian Smith President & CEO Volunteers of America Western Washington 2024 Highlights 860 dedicated staff are essential to providing the dozens of services among our 8 key program areas serving Western Washington, with some programs operating statewide. Empowering People. 10.6M lbs of food distributed, providing nearly 9 million meals to neighbors in need. 289,283 calls & texts answered, helping neighbors in crisis find the support, hope, and care they need. 89,830 hours of in-home care helping 68 adults with developmental disabilities live independently. $1.1M in direct assistance to 4,541 households, supporting basic needs like rent, utilities, and groceries. Strengthening Communities. 28,024 hours served by 602 volunteers of all ages, bringing hope and help to community. 6,407 seniors supported in healthy living, building connection and belonging at our community centers. 137 preschoolers gained the skills needed to thrive in kindergarten and beyond. 1,388 disputes resolved through mediation, fostering peace and understanding in families and communities. 2,848 families families remained housed and stable, preventing homelessness through eviction prevention Stories from 2024 A Place to Belong: How VOAWW’s Community Centers Are Changing Lives Something was wrong. Almost a year ago, Kristi noticed she was having trouble hearing out of her right ear. What followed was ten months of uncertainty—six different doctors, one misdiagnosed cyst pressing on her auditory nerve, two MRIs and CT scans. And then, in April, 2024, her neurosurgeon delivered the real diagnosis: it wasn’t a cyst at all. It was a tumor. A rare, slow-growing ganglioglioma, heart-shaped and menacing. In September, Kristi underwent a four-hour surgery to remove it. 1.5 square inches of skull were taken from the back of her head, 24 stitches closed the seven-inch arc above her ear, and five grams of tumor were excised from her brain. Then came the real work—healing. It took just 29 days before Kristi was back at the Carl Gipson Center, moving, stretching, and lifting alongside her friends in Cora’s exercise class. "My neurosurgeon emphasized that doing Cora’s classes made my recovery easier and faster," Kristi says. But it wasn’t just the physical movement that brought her back—it was the people. "If it weren’t for my family and my friends here supporting me, it would’ve been a dark time." At Volunteers of America Western Washington (VOAWW), we believe that no one should have to face life’s challenges alone. That’s why our community centers exist—to be a place where people find strength, connection, and support. As Cory Armstrong Hoss, Executive Director of Senior Services, explains, "At VOA community centers, we offer a variety of programs for the physical, mental, and social well-being of seniors. From exercise classes to games like bridge and billiards, we create safe spaces where people can belong." For many, that sense of belonging is life-changing. The Carl Gipson Center serves not just seniors—those 50 and over—but also individuals with disabilities and refugees. Seniors today face real challenges. More than half of the people who visit our centers live alone, and the pandemic only deepened the struggles of isolation and loneliness. "We work every day to combat that by getting to know people, introducing them to each other, and fostering small, supportive communities," Cory explains. For Kristi, the Carl Gipson Center has been more than a place to workout—it’s been a lifeline. "I finally found my Washington friends at CGC," she says. Whether it’s exercise, an affordable meal, or a trip to the Ice Caves, the friendships and experiences she’s gained have made all the difference. At VOAWW, we see the difference these centers make every day. They provide not just programs but a community—a place to heal, to grow, and to belong. Faith, trust, and impact inspire donors to give—knowing their support creates a lasting change for our neighbors. Why Give? “We give to VOAWW because they were there to help my family and when we were having a hard time” “I was in a place where I needed help many years ago. I know how hared it is to free yourself from the lifestyle, drugs and homelessness.” “Giving back enables me to be a part of the work done for the community at Carl Gipson Center. This is a part of the values I hold being a Christ follower of living, loving, and leading like Jesus” “I chose to give because of the work VOAWW does and the communities you focus on. You guys live out Matthew 25 in real life so well and that's a true model of following the Lord. So, I'm happy to help out in any way I can!” “My family grew up using the local food pantry for our groceries. I am in a position to give back these days.” Did you know? 91¢ of every dollar donated goes directly to programs impacting our communities. Board of Directors Suzan Sturholm, Board Chair | Todd Brunner, Properties Board Chair | Chris McGinness, Finance & Audit Committee Chair | Stephen Zimmerman, Governance Committee Chair | Paul Butler | Aimee Do | Todd Henrichsen | Vicci Hilty | Mark Hulst | Bryan P. O'Connor | Lori Schlindwein | Amit Singh, Ph.D. | Brian Smith | Shannon Testa | Kirstin Tyner | Brenda White Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. - Simon Sinek Leadership Brian Smith, President/CEO | Kristi Myers, Chief Operations Officer | Jennifer Nobiling, Chief Financial Officer | Levi Van Dyke, Chief Behavioral Health Officer | Jan Olsen, Executive Asst. & Board Secretary | Dixie Behn, VP of Infrastructure | Claire Danielson, VP of Finance | Chris Eck, VP of Programs | Kristin Ely, VP of Strategic Initiatives | Olga Fedorovski, VP of Human Resources | Jessica Moore, VP of Development | Kirk Pearson, VP of External Affairs | Steve Woodard, Ph.D., VP of Community Engagement REVENUE & SUPPORT $86,558,265 1.6 % Private Support | $1,379,443 (Individuals, Corporations, Organizations & Foundations) 19% Program & Other | $16,392,684 21.1 % In-Kind | $18,306,109 58.3% Public Support | $50,480,029 (Government Contracts & Grants) OPERATING EXPENSES $86,892,708 7.8 % Management / General | $6,783,479 90.8 % Programs & Services | $78,895,410 1.4 % Fundraising | $1,213,819 Financial data is based on FY24. Financial data in this report are preliminary and subject to change upon audit. More detailed financial reporting available upon request. Our Team in Action Coming Soon! BALLINGTON FLATS Our first affordable housing construction project. 42 subsidized units with 12 set aside specifically for homeless and low-income veterans. Anticipated completion: Spring, 2026. LYNNWOOD NEIGHBORHOOD CENTER Our 4th community resource center. 40,000 sq/f with multiple services. Anticipated to serve 20,000 annually. Anticipated completion: end of 2025. SKY VALLEY HAVEN A 6-bed, overnight emergency shelter for at-risk teens. Will also house day activities for the Sky Valley Youth Coalition. Anticipated completion: Late Spring, 2025. BACK TO TOP