Our Dispute Resolution Centers (DRCs) provide comprehensive mediation, conflict resolution, and training services to the community.
Dispute Resolution Center / Workplace Services
Workplace Services
With nearly 40 years of experience in conflict resolution, we are your trusted partners in navigating difficult situations effectively and professionally.
Conflicts happen. The key is resolving them efficiently and professionally. Our team of highly trained mediators brings exceptional expertise, advanced professional backgrounds, and expert management coaching. We specialize in fostering an impartial environment for open communication, building mutual understanding, and creating solutions that work for everyone.
Mediation
We specialize in helping parties in conflict collaborate to develop mutually beneficial solutions and foster improved working relationships. The Dispute Resolution Center (DRC) offers the support of two highly skilled mediators who are dedicated to:
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Creating a safe and respectful environment where all parties can express their perspectives.
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Facilitating open dialogue and encouraging the exchange of ideas to address issues and promote progress.
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Assisting in drafting agreements that reflect the mutual understanding and consent of the parties involved.
Professional Training
VOAWW’s Dispute Resolution Center offers practical, engaging workplace trainings designed to improve communication, reduce conflict, and strengthen team dynamics. From conflict resolution and active listening to managing difficult conversations, our customizable trainings equip teams with skills to create a more positive and productive work environment.
Learn more about our training options and how we can support your team’s success.
Facilitation
Facilitation services are for groups of 5 or more, focused on a specific task such as facilitating an annual board of directors meeting, helping a homeowners association create new bylaws, merging two teams, or brining on a new team member. Bringing in an impartial facilitator to assist with such events can be an effective and efficient way to produce peaceful outcomes and move the group forward to finding a resolution.
Coaching
Trained coaches help the individual move through conflict in a productive way. The coach serves as a sounding board and helps the client identify their goals and areas of desired improvement.
Our trained coaches provide tools for leadership development and conflict management including effective communication, active listening, emotional intelligence, de-escalation, developing trust, and restorative practices.
