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Our Dispute Resolution Centers (DRCs) provide comprehensive mediation, conflict resolution, and training services to the community.
What is the DRC?
The Volunteers of America Dispute Resolution Center (DRC) is a conflict resolution center with extensive experience as a mediation center and premier training institute.
The DRC was founded by Volunteers of America in 1982 as the Rental Housing Mediation Service and serves as the Fair Housing Counselor for Snohomish County. In 1986, it became the first Dispute Resolution Center in the State of Washington pursuant to state legislation RCW 7.75.
We provide a wide range of professional and affordable conflict resolution services that include:
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Fair Housing and Landlord/Tenant Services
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Large Group Facilitation
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Mediation
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Restorative Practices
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Small Claims Court Mediation
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Workplace Consultation
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Training Programs



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