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In Arlington, Lake Stevens, Lynnwood, and Sultan, our CRCs are welcoming spaces where neighbors find support, resources, and connections to help them thrive. Community Resource Centers VOAWW Community Resource Centers are welcoming places where neighbors can turn for guidance, resources, and support. Whether someone is navigating a challenge or looking for a next step, our centers help connect individuals and families to the services and tools that build stability and well-being Arlington Lake Stevens Lynnwood Sultan

Brenda Priest Executive Director, Personal Support Services 425-212-5353

Services supporting the behavioral health needs of Native Americans and Alaska Natives including suicide prevention and crisis counseling. Tribal Services Serving Native American & Alaska Native Communities throughout the state of Washington to access culturally appropriate behavioral health resources. Native & Strong Lifeline Tribal Services Profiles Native Resource Hub Native Resource Hub Survey If you are an Indigenous person and in crisis, we have Native counselors available 24/7 for confidential support. We see you. We are you. Call 988 and dial option 4 or text N8V to 988. Call 988 Native Resource Hub The Native Resource Hub exists as a central resource point for those affiliated with the Native American and Alaska Native Communities. We are available statewide to assist in a variety of ways, giving special attention to culture and community connection. The Hub has been developed in partnership with the Tribal Centric Behavioral Health Advisory Board, the American Indian Health Commission, the Washington State Health Care Authority and the Department of Health. The Hub What is the Hub and who do we serve? The behavioral health and crisis systems can be difficult to navigate at times, and we could all use support to connect with the services that we need. The Native Resource Hub is a resource line specifically for Native American/Alaska Native people. The Hub was developed to support Indian health care providers, Tribal governments, families, and individuals looking for assistance navigating the complex behavioral health system. The Hub provides both Native and Non-Native resources to any person requesting them. Any Indigenous person in Washington state can call the Hub for resources or support. The Hub is a statewide service available to meet the needs of the Tribal Affiliated community and coordinates with Tribal agencies, healthcare professionals, hospitals, and in- and outpatient programs. We recognize and serve all Indigenous people, regardless of geographic tribal affiliation. Services We offer tribal resources available to the caller as well as resource information to outside entities for Native Americans, Alaska Natives, First Nations, and their descendants. Services available: Track bed capacity Follow up on Native and Strong Lifeline calls Coordinate care Provide Native American specific resources Contact for tribal DCR’s Provide light case management (up to 2 weeks) State of Washington Department of Children, Youth & Families — Virtual Positive Indian Parenting (PIP) Wrap Around Services: Culturally specific parent education supporting physical, social emotional, and cognitive cultural health of children and families. American Indian/Alaska Native parents and caregivers at risk for DCYF (pregnant, infant, toddler, and young children up to age 18). Up to six months of service per family (case by case up to 12 months, 1-2 meetings a week, 2-3 hours each meeting) On referral by DCYF: serving King, Pierce, and Spokane counties The staff providing these services are Peer Support, PIP and VSS Core Certified Information & Referrals We are working hard to keep our networking and resources relevant and up to date to offer the most current support to our callers. This includes but is not limited to: alcoholics anonymous / detox / recovery resources childcare resources clothing resources cultural resources (powwows, sweats, gatherings) domestic violence resources durable medical equipment support utility & energy assistance resources financial assistance resources food pantry/hot food resources health insurance resources hot shower resources housing resources/ homelessness prevention inpatient treatment for Substance Use Disorder and Behavioral Health connection to legal assistance LGBTQIA+2S resources support groups (grief and loss, parent, domestic violence, veterans) therapy and counseling resources transportation resources vocational rehab In partnership with Washington State Healthcare Authority (HCA) and tribal communities in Washington State, Tribal Services at Volunteers of America Western Washington (VOAWW) has compiled resources and information regarding healthcare, community, and crisis services available in each tribe. The Tribal Profiles below include information such as: Geographical Information, Medical & Dental Services, Outpatient & Inpatient Behavioral Health (Mental Health and Substance Use Disorder) Services, Crisis Services, Community and Social Services, as well as Elder, Youth, and Cultural programs. Tribal Profiles: Peninsula and Pacific Coast Chehalis Hoh Jamestown S’Klallam Lower Elwha Klallam Makah Port Gamble S’Klallam Quileute Quinault Shoalwater Bay Suquamish North Sound Lummi Nooksack Sauk-Suiattle Stillaguamish Swinomish Tulalip Upper Skagit Samish Eastern Washington Colville Kalispel Native Project 2025 Spokane Yakama South Sound, King, and South Cascades Cowlitz Muckleshoot Nisqually Puyallup Skokomish (Coming soon!) Snoqualmie Squaxin Island Seattle Indian Health Board (UIHO) For information about Navigating a Crisis without a Tribal Coordination Protocol, please click HERE . Click the button for a compiled list of Crisis Services for all tribes. Tribal Crisis Services Tell us how we did! Your feedback is essential to our work and goal to improve access to resources for our Relatives. Fill out a short survey on your experience with the Native Resource Hub by clicking the button below. Native Hub Resource Survey NSLL Suicide is the second leading cause of death for Native youth ages 10-24 Native & Strong Lifeline The Native and Strong Lifeline is a suicide, crisis, and help line specifically for American Indian and Alaska Natives. The Native and Strong Lifeline is fully staffed and operated by other Native people. This means that when you call the Native and Strong Lifeline, a Tribal Crisis Counselor will take your call. We are here to listen. Any time. Call 988, option 4 or text N8V to 988 Why do we need the Native and Strong Lifeline? Suicide is the second leading cause of death for Native youth ages 10-24. Native communities experience the highest rates of suicide amongst all racial and ethnic groups in the United States, and suicide rates among American Indian and Alaska Native communities rose by 118 percent between 1999-2017. Suicide is preventable and your time here is sacred. The Native and Strong Lifeline is one way that we can help prevent suicide in our communities and make each other stronger. It will send a message that healing and getting help are normal and important parts of life. Who can call the Native and Strong Lifeline? The Native and Strong Lifeline serves all AI/AN, First Nations, Enrolled tribal members, and unenrolled descendants. This line is for all Indigenous people living in Washington state, regardless of their geographic tribal location. How will this affect my community? Community members will now be able to receive confidential services during mental health emergencies with minimal involvement of police or hospitals. They will be served by other Natives who have a true understanding of their specific needs, keeping traditional elements of culture in mind on their journey to healing. What happens when you call? You will be connected with a trained Tribal Crisis Counselor. The caller can talk about any emotional crisis, not just suicide. The Tribal Crisis Counselor will use active listening to assess risk, determine if a person is in danger, and assist the person in feeling better and accessing resources. If the counselor believes the caller is in danger, they will work with the caller to create a safety plan that does not require calling emergency services. Less than 3% of calls result in dispatching 911 services. If you are calling about a friend or family member who is in distress, the person on the phone will walk you through how to help and provide resources. Does NSLL replace my local Tribal crisis line? No. The Native and Strong Lifeline will not be replacing any existing Tribally operated crisis lines. The Native and Strong Lifeline is simply available to any Indigenous person wanting to speak to other Native people when they need support. For example, some people like to work with people outside of their Tribes when they need support or, if your Tribe’s crisis line is not available 24/7 you can call the Native and Strong Lifeline as an alternative. There are many reasons that a person may wish to call, and we are here to support you.

Empowering People. Strengthening Community. Resources Volunteer Rentals Donate to the LNC Your donation to our capital campaign will be generously matched by lead donor, Rick Steves, thanks to a $1M community match fund. Read more about it by clicking here The excitement and support from local citizens, foundations, and corporations is inspiring. The next step is to build on this excitement and ensure that every business, community group, and individual has an opportunity to be a part of this meaningful project through partnership and financial support. You can make a difference in the lives of your neighbors and ensure that our community becomes even stronger. Now is the time to empower your neighbors to succeed through building a community that thrives from the support and partnership of its members. The opportunities and benefits from such a philanthropic venture are critical to jump-starting a multi-decade community service initiative. Your engagement in this campaign will live on for decades and will see thousands of our neighbors receive the gift of a brighter future. Email us Follow us on social media! Take a walk through the construction of the Lynnwood Neighborhood Center with Rick Steves as he spotlights the promise it holds for a stronger, more connected community. The Lynnwood Neighborhood Center (LNC) is a welcoming, multicultural, and multigenerational gathering space designed to address the critical shortage of human services in the region. Many residents in this area struggle to afford basic necessities such as food, clothing, rent, transportation, utilities, and medical care. These challenges impact not only individual well-being but also the overall health and vibrancy of the community. A collaborative effort between Trinity Lutheran Church & Schools, philanthropist Rick Steves, and Volunteers of America Western Washington, the LNC provides essential services that improve social determinants of health—leading to significantly better outcomes for the people served. By coordinating services, integrating social supports, and fostering connections, LNC is building a more equitable and accessible healthcare and social service network. The Lynnwood Neighborhood Center is designed for service integration, bringing together like-minded partners to support several high-need communities. Developed with direct input from residents, the LNC offers: Access to a Wellness Center Educational Opportunities for Children & Youth Economic Stability & Workforce Development A Stronger, More Connected Community Not just Lynnwood. The Lynnwood Neighborhood Center provides an accessible hub of services and programs to serve Lynnwood, Edmonds, Mountlake Terrace, Shoreline, and communities across the area. The Center also serves as a welcoming place for neighbors of all ages and backgrounds to connect with services, learn new skills, find new opportunities, and build community. Why VOAWW? Volunteers of America Western Washington has taken the lead on difficult tasks for over 127 years to help the underserved and create safe, stable, and healthy communities. VOAWW is rooted in the longstanding tradition of compassionate, holistic services and creating opportunities to serve one another, leaving a lasting impact on residents in Western Washington and across the state. What Will You Find? Behavioral health Wellness Center Early Learning Support for at-risk teens Technology Lab Adult day programs Community events & gatherings Culturally-specific programs Commercial kitchen & café Classes, trainings & workshops Who Benefits? Over 20,000 community members will be served annually, from the most vulnerable needing support to at-risk children and youth. The Center also serves as a vibrant hub where neighbors can meet, learn, and serve. Future generations will gain from the Center's role in building and sustaining safe, stable, and healthy communities. Your neighbors, Mike and Tina, have been stretched thin in recent years. Their twin girls are now in middle school, still so full of energy and now needing even more time to socialize. Tina’s dear mom Susan moved in with them after the death of her husband, and she needs a lot of care. Susan’s Alzheimer’s diagnosis means she cannot be left alone even for a short while. While they love having their house full of family, the increasingly common demands of growing children, an aging parent, and their busy careers has been a lot to handle. They are exhausted. Imagine Mike and Tina having the support they need in one location in their own backyard. They head to the Lynnwood Neighborhood Center, where they drop the girls off at the Boys and Girls Club for an afternoon of sports and hanging with friends. Susan receives socialization and care at the onsite Adult Day Program. And Mike and Tina can grab a coffee, go on a date, run some errands, or even just rest at home. The whole family is enriched and recharged. Thanks to the programs at the Lynnwood Neighborhood Center, Mike and Tina are able to get some relief just minutes away from home. Their kids are thriving, and Susan has a high quality of life. And while their lives are still busy, the extra support makes all the difference. Our Service Providers The Lynnwood Neighborhood Center is brought to you in partnership by

VOAWW aims to prevent homelessness by referrals to shelters, mediating landlord/tenant disputes, and finding connections to payment assistance. Housing & Shelter Everyone deserves a safe place to sleep. We support shelter and stability by offering quality resources, referrals, and mediation between landlords and tenants. Our Programs Our Housing programs include a wide variety of services to fit your needs. During winter, we offer Cold Weather Shelters from Nov 1-March 31, when temperatures are forecasted to be 34° or below. Check back on Nov 1 for more information. Please feel free to reach out if you have any questions about our programs! IMPORTANT NOTICE: Stay safe! Learn how to protect yourself from scams here . Coordinated Entry Coordinated Entry is a process for individuals and families in Skagit County who are experiencing or at imminent risk of homelessness to access homelessness prevention services and resources. Applicants will be screened for eligibility, prioritization, and program matching for a more efficient and effective system to access appropriate programs. To find out if you qualify for Coordinated Entry, call 360-VOA-HELP or toll free 1-800-223-8145 , Monday through Friday, 8:30am-4:30pm and connect with a Referral Specialist. Rapid Rehousing Rapid Rehousing (“RRH”) is offered on a limited basis in coordination with Snohomish County and is subject to available funding. RRH provides short-term rental assistance to help people obtain housing quickly, increase self-sufficiency, and stay housed. Resources and services provided are typically tailored to the needs of the individual. Інформація Увага! Ми надаємо різноманітні сервіси для українських біженців у Центрі Карла Гіпсона щоп’ятниці. Починаючи з травня Welcome Center працюватиме за новим розкладом: з 10:00 до 12:30. З будь-якими запитаннями щодо наших програм і сервісів, будь ласка, звертайтеся за телефоном: 425-748-8779(залиште повідомлення) або електронною поштою ukrainianresettlement@voaww.org Зверніть увагу: наша програма обслуговує лише мешканців округу Снохоміш. Адреса центру: Центр Карла Гіпсона 3025 Lombard Ave Еверетт, штат Вашингтон 98201 Ukraine News Refugee Resettlement & Stabilization A welcome center and resources for refugees of Afghanistan and Ukraine seeking safety are available. VOA assists with housing, employment, spiritual care, culturally appropriate food and fellowship, and plans for meaningful integration in the community. QUESTIONS? (425) 748-8779 Important Notice: Protect Yourself from Scams At Volunteers of America Western Washington, we prioritize your safety and security. In order to protect yourself from potential scams that may falsely use our name or services, please be aware of the following: Volunteers of America Western Washington does not offer loans, or any financial advice or assistance including direct payments or offers of payments for a fee. We never require payment as a condition of our services. If you come across any communication claiming otherwise, use caution and do not engage. Scammers often use deceptive tactics to exploit vulnerable individuals. If you receive unsolicited offers, requests for payment, or any communication that seems suspicious, exercise caution. Never share personal or financial information with anyone you don’t know personally. If you believe you have been targeted by a scam or fraudulent activities using the Volunteers of America Western Washington name, we strongly encourage you to report it. You can contact your local law enforcement authorities or reach out to the Washington State Attorney General's office. At any time you wish to verify the legitimacy of any communication that appears to come from Volunteers of America Western Washington, we welcome you to get in touch. Our legitimate contact information is at the bottom of this web page. Your peace of mind is important to us, and we are committed to serving our community with trust. Remember to stay vigilant and informed, so you can defend against scams, deception, and fraud. Protect Yourself from Scams

Suppporting fair housing practices through education, outreach, and counseling to access housing without discrimination. Fair Housing Dispute Resolution Center / Fair Housing Mediation Training Workplace Services Restorative Practices Fair Housing Dispute Resolution Center / Fair Housing We actively support and promote fair housing through education, outreach, and counseling to ensure that people have the opportunity to provide and obtain housing without discrimination. Coordinated Entry Coordinated Entry links neighbors that are at risk of homelessness to services that fit their needs. Visit Page VOAWW Connect A comprehensive source of programs and services in our region including rental assistance, social services, and much more. Visit Page Landlord / Tenant Learn more about your rights and responsibilities as either a landlord, tenant, or service provider through our Fair Housing resources. Learn More Do You Have Questions About Landlord-Tenant Issues, Laws, or Discrimination? Learn more about your rights and responsibilities. Get the Brochure If you are a landlord, tenant, or service provider with questions or concerns, please call the Landlord-Tenant Line or email us, so we can help you problem-solve. Serving Snohomish, Skagit, and Island Counties Call | 425-339-1335 (option 4) Email | ltinfo@voaww.org Informational Resources Fair Housing Brochure (English) Fair Housing Brochure (Spanish) Fair Housing Brochure (Russian) Fair Housing Brochure (Chinese, Korean, Arabic, Nepali, Vietnamese) Washington Fair Housing Poster Fair Housing Counseling Information Flyer Washington State Human Rights Commission 100 Questions: Rental Fair Housing Guidebook 100 Questions: Real Estate Fair Housing Guidebook Reasonable Accommodations & Modifications —Guidance For Residents With Disabilities (Provided by the Fair Housing Partners of Washington State) Filing a Formal Complaint Volunteers of America Western Washington does not conduct Fair Housing investigations. Fair Housing complaints must be filed within one (1) year of the alleged harmful act or event. Contact one of the resources to learn more about how to proceed with a housing complaint. Washington State Human Rights Commission 1-800-233-3247 | www.hum.wa.gov Northwest Fair Housing Alliance 1-800-200-FAIR (3247) | www.nwfairhouse.org Fair Housing Center of Washington (253) 274-9523 | www.fhcwashington.org U.S. Department of Housing and Urban Development (800) 669-9777 | www.hud.gov Renter Certification & Fair Housing Training What You Will Learn: Tenant Rights: Understand your rights and remedies under fair housing laws, including protections against discrimination, and the process for filing a complaint. Landlord Responsibilities: Learn about your obligations as a landlord, including property maintenance and tenant relations. Resources Available: Discover local resources and support services that can assist you. Empower Yourself Today! Understanding your rights is the first step towards a fair housing experience. Join us and take charge of your housing journey! View upcoming classes Under the Fair Housing Act and the Washington Law Against Discrimination, it is illegal to discriminate in the provision of housing based on protected classes. In the State of Washington, protected classes include: Race • Color • Sex • National Origin/Ancestry • Citizenship/Immigration Status • Religion/Creed • Disability • Familial Status/Parental Status • Marital Status • Sexual Orientation • Gender Identity • Military/Veteran Status Additional protected classes can be designated by local law at the city and county level. NOTICE: The Dispute Resolution Center does not provide legal services or legal advice. The information provided is for educational purposes and is not an interpretation of Fair Housing Laws. Questions? Get in touch! We would love to hear from you! If you have questions about our services, how to get started, or resources through our Fair Housing Program, send us an email today. Contact Us!

Dixie Behn Vice President of Infrastructure 425-212-2908

John Glennon Executive Director, Hunger Prevention Services

Resources and referrals for food, shelter, and support in Lake Stevens, Granite Falls, and Snohomish. Lake Stevens Community Resource Center The Lake Stevens Community Resource Center is a one-stop hub of services for people in need. From help with basic needs like food, clothing, and shelter, to assistance with other kinds of resources and programs, we make sure our neighbors are supported and cared for in their journeys toward stability. Welcome! We provide a wide range of services, such as what is listed here, but we are available to assist with needs as diverse as our community. If you have a question about a service you need but don't see listed, please reach out to us! 8021 20th St SE #A102 Lake Stevens, WA 98258 Hours of Operation Monday - Thursday | 9am-12pm & 1pm-4pm (425) 405-2252 | lakestevenscrc@voaww.org @voawwlscrc LSCRC Services General resources and referrals Résumé building and job search help Emergency food Treatment program assistance Paperwork and application (such as housing) assistance Healthcare application assistance DSHS system navigation assistance Rent & utility assistance (when funding allows) Emergency shelter assistance (when funding allows) Clothing, shoes, diapers, wipes, and hygiene items (as donations allow) Pet food (as donations allow) Growing the Future of Today's Families A safe place for young parents to ask for help, find resources for stability, and connect with each other. QUESTIONS? Please call (425) 405-2252 617 1st St Sultan, WA 98294

Resources and referrals for food, shelter, and support in Arlington and north Snohomish County. Arlington Community Resource Center The Arlington Community Resource Center is a one-stop hub of services for people in need. From help with basic needs like food, clothing, and shelter, to assistance with other kinds of resources and programs, we make sure our neighbors are supported and cared for in their journeys toward stability. Welcome! We provide a wide range of services, such as what is listed here, but we are available to assist with needs as diverse as our community. If you have a question about a service you need but don't see listed, please reach out to us! 103 East 3rd St (2nd Floor) Arlington, WA 98223 Hours of Operation Monday - Thursday | 9am-12pm & 1pm-4pm (360) 322-6988 | arlingtoncrc@voaww.org @voawwacrc ACRC Services Résumé building and job search help Emergency food Treatment program assistance Paperwork and application (such as housing) assistance Healthcare application assistance DSHS system navigation assistance Utility assistance (when funding allows) Emergency shelter assistance (when funding allows) Clothing, shoes, diapers, wipes, and hygiene items (as donations allow) Pet food (as donations allow) 103 E 3rd St. Arlington F.R.E.S.H. Program Showers are available to the public at no cost. Last entry is 30 minutes prior to close. Providing clean shower facilities, toiletries, community resources and dinner to FRESH participants. Every Wednesday | 4:30PM - 6:30PM QUESTIONS? Please call (360) 322-6988 Follow us on Facebook to be notified of closures. Laundry Services Laundry services are free and open to the public. In partnership with Suds and Duds Tuesdays & Wednesdays | 5:30pm - 8pm* *Last load has to be in by 6:30PM. First come, first serve basis. 3131 Smokey Point Dr #10, Arlington Your ACRC Team Marlydann Dugger | Site Director Robin Johnson | Administrative Assistant Angela Scarborough | Outreach Specialist Kelly Dausch | Support Specialist

Foundational Community Supports Foundational Community Supports or FCS serves as a benefit for individuals on Medicaid (AppleHealth). This program offers two services: Supportive Housing and Supported Employment to those living in Snohomish County. Eligibility Criteria What to Expect Locations What you can expect with FCS Allow us to be a part of your journey in finding stable housing and employment with FCS! Supportive Housing Services From securing to maintaining housing, we are here to help you on your journey with support style services. This can include: Developing goals for finding housing with a specialist Researching available housing options with a specialist Receiving assistance with communicating with a potential landlord Getting help finding resources to help maintain housing, like applying for rental assistance. Supported Employment Services From creating a resume to landing the job, we offer assistance in finding employment through support style services, which includes: Developing goals for finding a job with a specialist Receiving information about available jobs in your community Receiving assistance with talking to potential employers Getting help with building your resume Eligibility Criteria Discover if you're eligible for our services by checking the criteria listed below. Supportive Housing Must be 18 or older Currently receiving Medicaid (WA AppleHealth) insurance Have a series of complex needs Be experiencing homelessness or having multiple stays in certain inpatient settings. AND Have a mental health diagnosis, substance use diagnosis, or a physical impairment. Supported Employment Must be 16 or older Currently receiving Medicaid (WA AppleHealth) insurance Have a series of complex needs Be experiencing social, physical, or economic events that cause you to struggle with finding or maintaining employment AND Have a mental health diagnosis, substance use diagnosis, or a physical impairment. FCS-Eligibility Locations Arlington Arlington CRC 103 E 3rd St (second floor) Arlington, WA 98223 Monday-Thursday 9am-12pm & 1p m-4pm 360-322-6988 Lake Stevens Lake Stevens CRC 8021 20th St SE Lake Stevens, WA 98258 Monday-Thursday 9am-12pm & 1pm-4pm 425-405-2252 Sultan Sky Valley CRC 701 1st St Sultan, WA 98284 Monday-Thursday 9am-12pm & 1pm-4pm 360-793-2400 Not in Snohomish County? Click the button below to view a list of providers in Washington state that you can look up by counties and needs. FCS Provider Map FCS-Locations

Galina Volchkova Executive Director, Housing Services 425-212-3950