Olga Fedorovski Vice President of Human Resources 425-212-5354

Two sites are open through March 15, 2022 for unsheltered individuals when temperatures are forecast to reach 34º or below. Cold Weather Shelters Shelters are open in East and South County from November 1 to March 31 when temperatures are forecast to reach 34º or below. East County Cold Weather Shelters East Everett OUR LADY OF HOPE CHAPEL 2617 Cedar St., Everett Doors open at 8pm No entry after 10pm Shelter closes at 8am Pets allowed Monroe MONROE SEVENTH-DAY ADVENTIST CHURCH 14118 Chain Lake Rd, Monroe Doors open at 8pm No entry after 10pm Shelter closes at 8am Snohomish SNOHOMISH EVANGELICAL FREE CHURCH 210 Avenue B, Snohomish Doors open at 8pm No entry after 10pm Shelter closes at 8am Pets allowed South County Cold Weather Shelter Lynnwood MAPLE PARK CHURCH 17620 60th Ave W, Lynnwood Sun-Tues & Thurs-Sat Doors open at 7pm No entry after 9pm Shelter closes at 7am Wednesdays Doors open at 9pm No entry after 11pm Shelter closes at 7am Need a ride? Sun-Tues & Thurs-Sat 7pm: Lynnwood City Hall 7:10pm: James Village 7:25pm: Value Village Wednesdays 9pm: Lynnwood City Hall 9:10pm: James Village 9:25pm: Value Village Keep updated! Follow us on Facebook at coldweathershelter for updates on each of our Cold Weather Shelters across the county! Watch this short video to find out how you can get involved! Can you help? Shelters provided in partnership with Snohomish County Human Services Department

Our Board of Directors sets strategic priorities, provides fiduciary oversight, acts as advocates for and ambassadors of VOAWW. BOARD OF DIRECTORS Our Board of Directors sets strategic priorities, provides fiduciary oversight, acts as advocates for – and ambassadors of – VOAWW, and oversees our President/CEO. BOARD CHAIR Suzan Sturholm President/Owner All Things HR PROPERTIES BOARD CHAIR Shannon Testa Director of Operations Lease Crutcher Lewis GOVERNANCE COMMITTEE CHAIR Stephen Zimmerman President (Retired) Crane Aerospace Aimee Do President / Owner / Liaison Administrator Vietnam Education Fund and Mercy House of St. Pius X Church in Mountlake Terrace Todd Henrichsen AVP - Compliance Global Atlantic Financial Group Mark Hulst Owner Skagit Cellars Bryan P. O'Connor Attorney/Principal Jackson Lewis PC Lori Schlindwein Vice President, Service Lines Wells Fargo Bank Amit Singh, Ph.D. President Edmonds College Kirstin Tyner Vice President Coastal Community Bank Brenda White VP Local Government & External Affairs Snohomish County PUD Ross Angeledes Owner Odyssey Coins & Collectibles Lisa Janicki Business Owner Retired Skagit County Commissioner

Dixie Behn Vice President of Infrastructure 425-212-2908

Cory Armstrong-Hoss Executive Director, Senior Services 425-818-2785

Providing support to people in crisis and/or considering suicide. Our crisis services are available 24/7 by phone and via chat. Behavioral Health Most of us will need emotional support at some point in our lives. We may even want to learn more about how we can better support our friends, neighbors, coworkers, and loved ones. We serve people from diverse backgrounds, and have dial options to assist veterans, Spanish speakers, and American Indians & Alaska Natives. Services are available 24/7 by phone, text, or chat. If you are in a state of distress, reach out right now Call 988 988 Chat The 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the US. Volunteers of America Western Washington staffs 988 to serve statewide, except King County and Spokane regions, who are served by partner organizations. Click here to view their websites. If you're not sure, click here to view a map of the service areas. PRESS 1 Veterans PRESS 2 Spanish Language PRESS 4 Native and Strong Lifeline (WA State) 988 Dial Pad Options I'm struggling If you are in a state of distress, reach out right now. Our crisis services are free, confidential, and available 24/7. We have options to assist veterans, Spanish speakers, and American Indians & Alaska Natives. Call or text 988 or chat at www.988lifeline.org Call 988 988 Chat Someone I know is struggling If you think someone may be struggling with thoughts of suicide, have a private conversation with them. Ask them gently but directly if they are thinking about suicide. Listen without judgment and be prepared to offer your support. Encourage them to seek treatment by connecting with their doctor or therapist. If they say they are thinking about suicide, take them seriously. Stay with them and remove anything they could use to harm themselves. For help, call or text 988 or chat www.988lifeline.org I want to make a difference Thank you joining us in making our community healthier and more compassionate. You can help by: Educating yourself on the facts here and here . Sharing suicide prevention resources like our local 24-hour crisis line at 988 and via chat at www.988lifeline.org Learning about the risk factors and warning signs and normalizing self-care and asking for help, especially when it comes to mental health Reach out to us anytime. Whether you had a bad day, or just need a non-judgmental ear to listen, we are here for you, no matter what you want to talk about. Our highly-skilled and compassionate staff are here to help. North Sound Regional Crisis Line 800-584-3578 Snohomish, Skagit, San Juan, Island & Whatcom Counties. Salish Regional Crisis Line 888-910-0416 Clallam, Jefferson & Kitsap Counties Greater Columbia Regional Crisis Line 888-544-9986 Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman & Yakima Counties, and the Yakama Nation We are also here for those who want to know more about suicide prevention and further resources. We can all build a community that celebrates asking for help and supports those who experience behavioral health challenges, including thoughts of suicide. Want to learn how we keep your data safe? Click here . Are you Tribal affiliated? Get connected to resources specific to the Native American and Alaska Native communities or learn more about the Native and Strong Lifeline. Native Resource Hub Native & Strong Lifeline Open Survey in New Tab Data Safety Data Safety Information supplied by website visitors on contact forms (such as name, email, and phone number) is voluntary, encrypted in transmission, and used only to reply to specific requests. Our website maintains a valid security certificate that encrypts data at the strongest level commercially available, both in transit and at rest. We do not employ session recording devices, keystroke captures, cookie blocker evading tools, or remarketing triggers, so visitors to our site can learn about our services, programs, and opportunities with peace of mind. Since 1898, Volunteers of America Western Washington has served our neighbors in need, providing safety and stability for the most vulnerable among us. We take seriously our commitment to safeguard the privacy, dignity, and vulnerability of our site visitors, particularly those at risk of suicide or self-harm and work diligently to preserve the trust placed in us by the community we serve. For inquiries regarding data privacy, please email communications@voaww.org . Accredited by the American Association of Suicidology and the International Council of Helplines

From help with basic needs like clothing and shelter to assistance with other kinds of resources and programs, the Lynnwood CRC is here to help! Shedule your appointment today. Lynnwood Community Resource Center The Lynnwood Community Resource Center is a one-stop hub of services for people in need. From help with basic needs like clothing and shelter to assistance with other kinds of resources and programs. We make sure our neighbors are supported and cared for in their journeys toward stability. Welcome! We provide a wide range of services, such as what is listed here, but we are available to assist with needs as diverse as our community. If you have a question about a service you need but don't see listed, please reach out to us! Located inside of the Lynnwood Neighborhood Center 19509 64th Ave. W (Second floor #222) Lynnwood, WA 98036 Hours of Operation Monday - Thursday | 9am-12pm & 1pm-4pm Services are available by appointment only due to limited capacity. Call 425-493-3636 to schedule your appointment. Questions? Email lynnwoodcrc@voaww.org Lynnwood CRC Services Résumé building and job search help Treatment program assistance Paperwork and application (such as housing) assistance Healthcare application assistance DSHS system navigation assistance Utility assistance (when funding allows) Emergency shelter assistance (when funding allows) Clothing, shoes, diapers, wipes, and hygiene items (as donations allow) Your Lynnwood CRC Team Etmon Carranza, Program Manager (Habla Espanol)

Galina Volchkova Executive Director, Housing Services 425-212-3950

Discover the many ways you can support Volunteers of America Western Washington—from donating and volunteering to legacy giving and community partnerships. Every action helps strengthen our community. Donate Support a program close to your heart or make a gift towards the greatest need! Join us on our mission to empower individuals and strengthen communities. Give Online Volunteer Want to get hands on experience giving back to your community? Check out amazing volunteer opportunities from us and 29 of our partners! View Opportunities Partner Make a lasting impact! Partnering with VOAWW connects your business to the community, strengthens your brand, and shows your commitment to positive change. Learn More Legacy Giving Planned gifts let you support VOAWW, care for loved ones, and create lasting impact—with benefits for you today and for others tomorrow. Learn More Learn more about giving opportunities: Monetary/Direct Donation Your donations can make a difference for so many. Gifts are used thoughtfully and intentionally to maximize their impact on the most vulnerable in our Western Washington communities. Donate Online Donor Advised Funds A Donor Advised Fund is like a charitable savings account, giving you the flexibility to control how much and how often money is granted to VOAWW. We offer three ways to facilitate grant making. You can direct these funds to our Western Washington affiliate through Free Will, a free online will-making service. DAF Direct enables you to issue grants to Volunteers of America Western Washington directly from your DAF. If your DAF’s sponsoring organization does not participate in DAF Direct, please have them direct your gift to: Volunteers of America Western Washington P.O. Box 839 Everett WA 98206-0839 We would very much like to acknowledge your generous gift so please provide your name and/or fund name and address. Visit FreeWill Appreciated Securities Make a bigger impact by donating stocks, bonds, and mutual funds directly to VOAWW. And, Qualified Charitable Distributions (QCDs), or IRA Charitable Rollovers, might be an option for those age 70½ or older. Donating appreciated securities is easy and convenient, and you may enjoy numerous tax benefits*, including: Claiming the market value of the securities as a tax-deductible contribution (as opposed to the cost basis). Avoiding capital gains tax, local and state taxes on the profit from the sale of securities. Lowering the cost basis of the gift. Compared with donating cash or selling your appreciated securities and contributing the after-tax proceeds, you may be able to automatically increase your gift and your tax deduction. * VOAWW does not offer tax advice. Please consult a financial advisor or tax professional for more information. QCD Gift Donate Stock Gifts in Your Will A gift in your will can make a lasting impact. Visit our Legacy Giving page to learn more. Learn More Cryptocurrency Donating cryptocurrency directly to a 501(c)3 nonprofit is more tax efficient and can save you money. The IRS classifies cryptocurrency as property for tax purposes, which means it is typically the most tax- efficient way to support your favorite cause. When donating crypto, you receive a tax deduction for the fair market value and avoid capital gains tax you would have incurred if you had sold the crypto and then made a donation. That means you’re able to donate more, as well as deduct more on your tax return. The difference could be up to 30%. Donate Crypto Donations In-Kind Your contributions of food, goods, and services in addition to financial donations can make a difference for your neighbors in need. To donate food, please visit our Food Bank page for sites that accept donations and their hours of operation. The VOA Community Resource Centers provide a variety of life's essentials to those most vulnerable. Most requested items are: Shelf-stable food Diapers, wipes, personal hygiene & feminine products Household goods (toilet paper, soap, paper towels, etc.) Rain gear and cold weather clothing/supplies Social Media Fundraising You can create a fundraiser on Facebook! Consider asking for a donation to VOA in lieu of gifts for your birthday or start a fundraiser in honor of someone special. There are so many occasions to celebrate... and donate! Learn How Volunteers of America Western Washington is a designated tax exempt charity under section 501(c)(3) of the Internal Revenue Code. Your donations are tax deductible to the fullest extent of the law. EIN 91-0577129 Your support makes a direct impact on our community. Because of you, we have been able to provide: 10,600,000lbs of food distributed, supporting local food banks and meal programs $1,100,000 in direct assistance to 4,541 households, supporting basic needs like rent, utilities, and groceries. 289,283 calls and texts answered, helping neighbors in crisis find the support, hope, and care they need.

Levi Van Dyke Chief Behavioral Health Officer 425-212-5307

Now enrolling! Affordable, high-quality early learning and child care for children ages 2 ½ to 5 at our Sultan location. Early Learning & Child Care is our affordable early learning option. We are now enrolling children between 18 months - 5 years Lynnwood and 2 years, 6 months - 5 years in Sultan. ECEAP Preschool Early Learning & Child Care Early Learning / Early Learning & Child Care Early Learning & Child Care Locations SKY VALLEY 605C 1st Street Sultan, WA 98294 For more information, contact Miranda Yocom (425) 212-2941 myocom@voaww.org LYNNWOOD Lynnwood Neighborhood Center 19509 64th Ave. W Lynnwood, WA 98036 For more information, contact Robin Hoover (425) 879-2061 rhoover@voaww.org We offer a high-quality education grounded in the proven Experience Curriculum, led by caring, qualified, and experienced teachers who turn everyday moments into exciting adventures. Through hands-on exploration and play-based learning, children investigate the world around them and build creative problem-solving skills. Enrollment is Open in Sultan and Lynnwood! Designed to support both children and families, our early learning program fosters curiosity, development, and confidence during a child’s earliest years. Select your preferred location below to get started! Sky Valley Lynnwood Social and Emotional Support We help children develop: Positive relationships Emotional regulation Self-confidence and empathy Life skills like tooth brushing and more Our educators provide gentle guidance and use proven approaches such as conscious discipline and positive behavior strategies. Parent Engagement and Support You’re a vital part of your child’s preschool experience! We offer: Monthly family engagement events Monthly newsletters and developmental updates Open-door communication policy Resources Volunteer opportunities Qualified Educators Certified early childhood educators CPR & First Aid trained Passionate, experienced, and dedicated to your child’s success Ongoing CE training Play-based Learning Rooted in the research of leading theorists like Piaget and Vygotsky, our program celebrates each child’s natural curiosity. We believe that children learn best through play, imagination, and active discovery and we design every day to nurture their growth in all areas: cognitive, social, emotional, and physical. Our daily activities include: Creative arts and crafts Outdoor exploration and free play Music, movement and story time Early literacy and numeracy games Healthy Meals & Snacks We serve nutritious, balanced meals and snacks to fuel growing bodies and minds. Fresh fruits & veggies • Whole grains • Child-friendly • Allergy aware Enroll today—let the journey begin! Join a vibrant community where curiosity leads, play is powerful, and every child builds a strong foundation for lifelong learning. Enrollment is open at both of our locations in Sky Valley and Lynnwood. To begin registration, please click your preferred location. Registration will be completed through Brightwheel , a platform to help parents and teachers stay better connected. Sky Valley VIEW RATES Lynnwood VIEW RATES If you have any questions or would like to learn more before registering, please fill out the form below and someone from our team will be in touch! Brightwheel to keep you connected! What is Brightwheel? Brightwheel is a secure, user-friendly platform that our teachers use to track daily classroom activities, communicate with families, and manage administrative tasks. As a parent, you’ll receive real-time, private updates on your child’s day—right on your mobile device. Key Features: Photos – Get a glimpse into your child’s day with candid snapshots sent directly to your phone. Stay Connected – Receive timely updates on activities, check-ins, and notes. Reinforce classroom learning with suggested activities at home. Messaging – Easily send messages to your child’s teacher—for example, if your child is sick or running late. Paperless Billing – Enjoy the convenience of secure, online invoicing and payments. Say goodbye to paper checks! Why Brightwheel? Brightwheel offers parents peace of mind by providing a window into their child’s day. We understand how hard it can be to be away from your little one, especially in the early years. With Brightwheel, you’ll feel more connected, informed, and involved in your child’s development—every step of the way.

Volunteers of America Western Washington impact and financial data for 2024 2024 ANNUAL REPORT Program Highlights Why Give Leadership Financial Summary Coming Soon! Top In 2024, VOAWW continued to empower individuals and strengthen communities across Washington State. Our programs reached thousands, providing 24/7 crisis support through our nationally recognized crisis contact center, youth development programs, housing assistance, and senior care. We helped individuals facing homelessness find stability, supported families through life’s challenges, and provided space and activities for seniors to thrive. Our dedicated staff and volunteers have been vital in offering essential resources, from behavioral health services to providing safe spaces for youth. With your ongoing support, we remain committed to fostering hope and creating lasting change, ensuring that those in need have access to the services and care they deserve. Together, we are building a brighter future for all. VOAWW at the Building Resiliency Conference A Letter from Our CEO As we reflect on 2024, I am filled with immense gratitude for the progress we have made together at Volunteers of America Western Washington (VOAWW). This year has been marked by extraordinary stories of resilience, transformation, and the deep support from our community. None of this would be possible without three essential groups: our incredible Board of Directors—both past and present—whose leadership and dedication continue to guide us, our passionate staff—nearly 900 strong—whose commitment to our mission drives everything we do, and our supporters—donors, volunteers, community partners, and elected officials—without whom none of this work would be possible. It truly takes a village, and we are so thankful to have you as part of ours. We witnessed the profound impact of our services this year through stories like Tricia’s. A single mother of four, Tricia and her children were sleeping in their car before finding support through our housing services team. When they spent their first night in a warm motel room, her children cheered, “Yay! We get pillows! We get to take a bath tonight!”—a heartbreaking reminder that basic comforts are a luxury for so many. Today, thanks to your support, Tricia and her children have moved into stable housing, giving her the opportunity to build a better future for her family. Our mission—to empower people and strengthen communities—is at the core of everything we do. Whether we are nurturing the potential of our youth, providing meals to those facing hunger, or supporting elders in our senior centers, VOAWW remains steadfast in our commitment to serve people in every season of life. Your contributions sustain this work and amplify our impact. We have also seen an unprecedented rise in the need for food assistance. In October, our Everett Community Food Bank served 9,616 of our neighbors, the second-highest number in a single month in the past 25 years—a 32% year-over-year increase. The need is great, but so is our determination to meet it. As we prepare for the future, I invite you to deepen your involvement with VOAWW. Whether through financial contributions, volunteering your time, or even serving on our Board, your engagement is critical in helping us build a stronger, more compassionate community. Together, we have accomplished so much, and yet, there is more work to be done. Thank you for standing with us in this mission. With your support, we will continue to bring hope and opportunity to those who need it most. With gratitude, Brian Smith President & CEO Volunteers of America Western Washington 2024 Highlights 860 dedicated staff are essential to providing the dozens of services among our 8 key program areas serving Western Washington, with some programs operating statewide. Empowering People. 10.6M lbs of food distributed, providing nearly 9 million meals to neighbors in need. 289,283 calls & texts answered, helping neighbors in crisis find the support, hope, and care they need. 89,830 hours of in-home care helping 68 adults with developmental disabilities live independently. $1.1M in direct assistance to 4,541 households, supporting basic needs like rent, utilities, and groceries. Strengthening Communities. 28,024 hours served by 602 volunteers of all ages, bringing hope and help to community. 6,407 seniors supported in healthy living, building connection and belonging at our community centers. 137 preschoolers gained the skills needed to thrive in kindergarten and beyond. 1,388 disputes resolved through mediation, fostering peace and understanding in families and communities. 2,848 families families remained housed and stable, preventing homelessness through eviction prevention Stories from 2024 A Place to Belong: How VOAWW’s Community Centers Are Changing Lives Something was wrong. Almost a year ago, Kristi noticed she was having trouble hearing out of her right ear. What followed was ten months of uncertainty—six different doctors, one misdiagnosed cyst pressing on her auditory nerve, two MRIs and CT scans. And then, in April, 2024, her neurosurgeon delivered the real diagnosis: it wasn’t a cyst at all. It was a tumor. A rare, slow-growing ganglioglioma, heart-shaped and menacing. In September, Kristi underwent a four-hour surgery to remove it. 1.5 square inches of skull were taken from the back of her head, 24 stitches closed the seven-inch arc above her ear, and five grams of tumor were excised from her brain. Then came the real work—healing. It took just 29 days before Kristi was back at the Carl Gipson Center, moving, stretching, and lifting alongside her friends in Cora’s exercise class. "My neurosurgeon emphasized that doing Cora’s classes made my recovery easier and faster," Kristi says. But it wasn’t just the physical movement that brought her back—it was the people. "If it weren’t for my family and my friends here supporting me, it would’ve been a dark time." At Volunteers of America Western Washington (VOAWW), we believe that no one should have to face life’s challenges alone. That’s why our community centers exist—to be a place where people find strength, connection, and support. As Cory Armstrong Hoss, Executive Director of Senior Services, explains, "At VOA community centers, we offer a variety of programs for the physical, mental, and social well-being of seniors. From exercise classes to games like bridge and billiards, we create safe spaces where people can belong." For many, that sense of belonging is life-changing. The Carl Gipson Center serves not just seniors—those 50 and over—but also individuals with disabilities and refugees. Seniors today face real challenges. More than half of the people who visit our centers live alone, and the pandemic only deepened the struggles of isolation and loneliness. "We work every day to combat that by getting to know people, introducing them to each other, and fostering small, supportive communities," Cory explains. For Kristi, the Carl Gipson Center has been more than a place to workout—it’s been a lifeline. "I finally found my Washington friends at CGC," she says. Whether it’s exercise, an affordable meal, or a trip to the Ice Caves, the friendships and experiences she’s gained have made all the difference. At VOAWW, we see the difference these centers make every day. They provide not just programs but a community—a place to heal, to grow, and to belong. Faith, trust, and impact inspire donors to give—knowing their support creates a lasting change for our neighbors. Why Give? “We give to VOAWW because they were there to help my family and when we were having a hard time” “I was in a place where I needed help many years ago. I know how hared it is to free yourself from the lifestyle, drugs and homelessness.” “Giving back enables me to be a part of the work done for the community at Carl Gipson Center. This is a part of the values I hold being a Christ follower of living, loving, and leading like Jesus” “I chose to give because of the work VOAWW does and the communities you focus on. You guys live out Matthew 25 in real life so well and that's a true model of following the Lord. So, I'm happy to help out in any way I can!” “My family grew up using the local food pantry for our groceries. I am in a position to give back these days.” Did you know? 91¢ of every dollar donated goes directly to programs impacting our communities. Board of Directors Suzan Sturholm, Board Chair | Todd Brunner, Properties Board Chair | Chris McGinness, Finance & Audit Committee Chair | Stephen Zimmerman, Governance Committee Chair | Paul Butler | Aimee Do | Todd Henrichsen | Vicci Hilty | Mark Hulst | Bryan P. O'Connor | Lori Schlindwein | Amit Singh, Ph.D. | Brian Smith | Shannon Testa | Kirstin Tyner | Brenda White Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. Leadership is not about being in charge. Leadership is about taking care of those in your charge. - Simon Sinek Leadership Brian Smith, President/CEO | Kristi Myers, Chief Operations Officer | Jennifer Nobiling, Chief Financial Officer | Levi Van Dyke, Chief Behavioral Health Officer | Jan Olsen, Executive Asst. & Board Secretary | Dixie Behn, VP of Infrastructure | Claire Danielson, VP of Finance | Chris Eck, VP of Programs | Kristin Ely, VP of Strategic Initiatives | Olga Fedorovski, VP of Human Resources | Jessica Moore, VP of Development | Kirk Pearson, VP of External Affairs | Steve Woodard, Ph.D., VP of Community Engagement REVENUE & SUPPORT $86,558,265 1.6 % Private Support | $1,379,443 (Individuals, Corporations, Organizations & Foundations) 19% Program & Other | $16,392,684 21.1 % In-Kind | $18,306,109 58.3% Public Support | $50,480,029 (Government Contracts & Grants) OPERATING EXPENSES $86,892,708 7.8 % Management / General | $6,783,479 90.8 % Programs & Services | $78,895,410 1.4 % Fundraising | $1,213,819 Financial data is based on FY24. Financial data in this report are preliminary and subject to change upon audit. More detailed financial reporting available upon request. Our Team in Action Coming Soon! BALLINGTON FLATS Our first affordable housing construction project. 42 subsidized units with 12 set aside specifically for homeless and low-income veterans. Anticipated completion: Spring, 2026. LYNNWOOD NEIGHBORHOOD CENTER Our 4th community resource center. 40,000 sq/f with multiple services. Anticipated to serve 20,000 annually. Anticipated completion: end of 2025. SKY VALLEY HAVEN A 6-bed, overnight emergency shelter for at-risk teens. Will also house day activities for the Sky Valley Youth Coalition. Anticipated completion: Late Spring, 2025. BACK TO TOP