Helping America's Most Vulnerable™


DRC Trainings

If you are interested in becoming a Certified Mediator, please review the Become a Certified Mediator document.

For Fair Housing and Landlord-Tenant Training, please click here.

All other training are listed below. We offer professional training of the highest caliber, created and developed with over thirty years of experience in the conflict management field. Our trainers demonstrate a great breadth of skill and insight and use interactive instruction to provide a variety of lecture, discussion and practice sessions for participants

We offer classes at our offices in both Snohomish and Skagit Counties or onsite for clients who want a customized class. We publish our training dates 4-6 months in advance, and individuals and organizations are welcome to enroll in any published training at any time.

Contact us if you have questions, or would like more information.

Basic Professional Mediation Training (40 hours)

Basic Professional Mediation Training (BMT) is an intensive five days of learning to be a neutral third party - a mediator. Participants will learn the facilitative eight-stage mediation model, conflict theory and styles, mediator communication skills, interest-based negotiations, collaborative problem solving, the mediator's role and principles of conflict resolution. The training integrates lectures, presentations, demonstrations, and coached mediation role plays. Clock Hours, CLEs and college credits are available. This course also meets the mediation training requirements for Collaborative Law professionals.

Cost = $795.

Early Bird Discount = $715. Group Discount (3+) = $635

Resolving Conflict in the Workplace (6 hours)

Participants will learn tools to manage conflict in the workplace and promote teamwork and cooperation.

Key issues covered:

  • Conflict styles
  • Identification of issues and interests
  • Communication skills
  • Four-step conflict resolution process.

Cost: = $190.

Early Bird Discount = $170. Group Discount (3+) = 150.

Family Mediation Training (24 hours)

Family Mediation Training teaches mediators how to help families resolve conflicts, with a primary focus on helping couples through a dissolution. Participants learn how to handle emotionally volatile situations, help parents focus on the needs of their children in order to create and modify parenting plans, and mediator techniques for dealing with difficult family cases.

Cost: $450.

Early Bird Discount = $405. Group Discount (3+) = $360.

Trust in the Workplace: How to Build It, Maintain It and Restore It When It's Broken (6 Hours)

This one day class focuses on what role trust in the workplace plays. Topics include:

  • Skills and actions that build trust.
  • How trust can be repaired once it is broken.
  • Maintaining a trusting environment.

Cost: $190

Early Bird Discount = $170. Group Discount (3+) = 150.

Communication Skills for Effective Leaders (8 hours)

Would you like to develop your skills as an effective leader? Whether you are supervising staff, leading a project or wanting to apply for a leadership position in your organization, the way you communicate makes a difference. During this two day workshop you will look at leadership styles, review the benefits of different leadership styles, and learn how to lead conversations that increase understanding and work with a tool that allows you to give feedback in a way that is heard and accepted by others.

Cost: $190

Early Bird Discount = $170. Group Discount (3+) = $150.

School Training (Varies)

Dispute Resolution Center has provided a variety of training to school administrators, teachers and students. Training includes conflict resolution skills for staff and students as well as peer mediation training for students. Feel free to contact us to customize a training that works for your school.

Prison Training

For over 20 years , Dispute Resolution Center has operated training programs for inmates at the Monroe Correctional Complex. These trainings teach inmates mediation skills they can use within the prison as well as conflict resolution skills they can use once they are released. Both sets of skills can help integrate inmates back into society.

Professional Development and Continuing Education Credits

In addition to learning valuable life skills, many former students have received continuing education credits, clock hours and college credits for completing our trainings. Continuing Legal Education Credits can be received through the Washington State Bar Association and other CE credits may be available through other professional organizations.