Helping America's Most Vulnerable™


DRC Trainings

If you are interested in becoming a Certified Mediator, please review the Become a Certified Mediator document.

For Fair Housing and Landlord-Tenant Trainings, please click here.

All other trainings are listed below. We offer professional trainings of the highest caliber, created and developed with over thirty years of experience in the conflict management field. Our trainers demonstrate a great breadth of skill and insight and use interactive instruction to provide a variety of lecture, discussion and practice sessions for participants

We offer classes at our offices in both Snohomish and Skagit Counties or onsite for clients who want a customized class. We publish our training dates 4-6 months in advance, and individuals and organizations are welcome to enroll in any published training at any time.

Contact us if you have questions, or would like more information.

Basic Professional Mediation Training (40 hours)

Basic Professional Mediation training is an intensive five days of learning to be a neutral third party - a mediator. Participants will learn the eight-stage mediation model, conflict theory and styles, mediator communication skills, interest-based negotiations, collaborative problem solving, the mediator's role and principles of conflict resolution. Clock Hours, CLEs and college credits are available. This course also meets the mediation training requirements for Collaborative Law professionals. Cost: $795

Resolving Conflict in the Workplace (6 hours)

Our Conflict Resolution 101 training is intended to help people retool how they manage conflict in the workplace. Learn how to promote teamwork and cooperation. Key issues covered: conflict styles, identification of issues and interests, communication skills, and the four-step conflict resolution process. Cost: $190

  • TBA

Family Mediation Training (24 hours)

Family Mediation Training teaches mediators how to help families resolve conflicts, with a primary focus on helping couples through a dissolution. You will learn how to handle emotionally volatile situations, help parents focus on the needs of their children in order to create and modify parenting plans that work for everyone as well as tips and techniques for dealing with difficult family cases. Cost: $450

Trust in the Workplace: How to Build It, Maintain It and Restore It When It's Broken (7 Hours)

This one day class focuses on trust in the workplace. What role does it play? What are the skills and actions which build trust? Can trust be repaired once it is broken? The class is interactive in nature using a series of exercises, skill practice, role play and team discussion to: define trust and identify why it is important in the workplace, examine the trust continuum and discuss how it impacts how we communicate, identify what an individual can do within a work group to build, maintain and repair trust, and introduce a set of communication tools that will aid in actively promoting trust. Cost: $190

  • TBA

Communication Skills for Effective Leaders (16 hours)

Would you like to develop your skills as an effective leader? Whether you are supervising staff, leading a project or wanting to apply for a leadership position in your organization, the way you communicate makes a difference. During this two day workshop you will look at leadership styles, learn how to lead conversations that increase understanding and work with a tool that allows you to give feedback in a way that is heard and accepted by others. Cost: $350

School Trainings (Varies)

Dispute Resolution Center has provided a variety of trainings to school administrators, teachers and students. Trainings include conflict resolution skills for staff and students as well as peer mediation training for students. Feel free to contact us to customize a training that works for your school.

Prison Trainings

For over 20 years , Dispute Resolution Center has operated training programs for inmates at the Monroe Correctional Complex. These trainings teach inmates mediation skills they can use within the prison as well as conflict resolution skills they can use once they are released. Both sets of skills can help integrate inmates back into society.

Professional Development and Continuing Education Credits

In addition to learning valuable life skills, many former students have received continuing education credits, clock hours and college credits for completing our trainings. Continuing Legal Education Credits can be received through the Washington State Bar Association and other CE credits may be available through other professional organizations.