Resolve disputes quickly and affordably through mediation. Our trained mediators help individuals communicate effectively and reach mutually satisfying agreements—without the stress of the legal system. Mediation Mediation Training Workplace Services Restorative Practices Fair Housing Dispute Resolution Center / Mediation & Conflict Resolution As an alternative to living with the stress of conflict or the anxiety of the formal legal system, mediation can help people in conflict find workable solutions quickly and affordably. Using a voluntary and confidential process, impartial mediators help parties in conflict reach a mutually satisfying agreement. Mediators assist parties in communicating with each other and encourage everyone to collaboratively solve a problem with a solution that meets everyone's needs. Call Email Family, Community & Parent/Teen Find help navigating a divorce, implementing a parenting plan, eldercare, neighborhood discussions, and more. Learn More Landlord & Tenant Mediation Resolve rental issues with free landlord-tenant mediation, consultation, and support—find fair solutions that work for all. Learn More Workplace Mediation Helping teams navigate workplace conflict through skilled mediation that fosters collaboration & lasting solutions. Visit Page Small Claims Court Mediation Services Small claims mediation is your first court step—no need to contact us; mediators are provided at court. Learn More Family, Community, and Parent/Teen Mediation Services Our highly trained mediators can help in instances of divorce, building parenting plans, eldercare, parent/teen issues, neighborhood discussions, and more. Scheduling & FAQ What to Expect from Mediation ROLE OF MEDIATOR Mediators at the DRC are impartial, third party facilitators. They are present to help the clients communicate effectively about their dispute and encourage the clients to work collaboratively toward a solution. The mediators will not take sides or give advice. They will not tell you what to do or impose a decision on you. GOOD FAITH In mediation you will be asked to participate in good faith. This will include listening to the other party, keeping an open mind about solutions, share all pertinent information, and truly working toward a win-win solution. Clients will be asked to give serious consideration to proposals made during the mediation. COMMON COURTESY It is very important for clients to participate in mediation using basic rules of common courtesy. You will be asked to refrain from interrupting the other party, using inflammatory language, name calling and pushing the other party's hot buttons. THE PROCESS The process is designed to help you communicate with the other person and focus on problem solving. It will include an introductory statement by the mediators, followed by uninterrupted statements by each of you. This statement should focus on what has brought you to the mediation and what you would like to see happen. The mediators will then help the two of you create a list of items to discuss during the mediation. You will be given an opportunity to negotiate with the other person while the mediators assist by facilitating the conversation. Finally the mediators will put into writing any agreements the two of you reach. PREPARING FOR MEDIATION It's important for mediation clients to be prepared. Please remember to email any paperwork you will need to help make an informed decision to your case manager prior to the mediation. It can also be helpful to complete a Mediation Preparation Worksheet. With online mediation, it is important to provide these documents to your case manager at least two weeks prior to your mediation. LEGAL ADVICE Neither DRC staff nor the mediators in a case will provide legal advice. If you need the assistance of an attorney prior to your mediation, you are encouraged to seek any outside information you will need to help you negotiate. Mediation Resources Family Mediation Application Plain Language Parenting Plan Form Agreement to Mediate Fee Discount Application Scheduling Mediation & FAQs Mediation Preparation Worksheet Worksheet for Dividing Property & Debt 10 Tips for Workplace Conflict Resolution Mediation Fee Refund Policy A non-refundable fee of $75.00 per party for case management applies. After mediation fees are received by both parties, the fees are not refundable; however, the case will be placed in holding for one year, during which time clients may schedule mediation. After one year the fees are forfeited. Cancellations requested after a mediation has been scheduled will result in fees being applied to future sessions and those fees will not be refunded. Cancelled mediations will require a $65 rescheduling fee. Separate Homes, Connected Families AVAILABLE ON-DEMAND 24/7 This Co-Parenting class assists parents going through divorce, helping them explore the changing family dynamics and relationships. Discounts available to low income households. To register, please contact our Mediation Team, (425) 339-1335 or mediation@voaww.org Landlord & Tenant Our Landlord Tenant Line is dedicated to supporting you with a comprehensive range of services. We offer free consultation, conciliation, fair housing services, and training to help both tenants and property owners navigate rental issues effectively. Whether you're facing a dispute or looking to better understand your rights and responsibilities, our expert team is here to provide guidance and work toward fair, lasting solutions. For immediate support, contact us at: ltinfo@voaww.org 425.339.1335 ext. 4 Landlord Fund Programs WA Landlord Association Multifamily Housing Association Rental Housing Assoc. of WA Small Claims Court Mediation Services When you file a claim in Snohomish County (Cascade, Everett, Evergreen or South Division), Island County or Skagit County, your first date of appearance at court will be for a mediation session. You do not need to contact the Dispute Resolution Center prior. Mediators will be automatically provided for your mediation session at the courthouse. If you have questions about filing your court paperwork or the court process, you will need to contact the appropriate District Court. Small Claims Process THE DAY OF YOUR HEARING The judge will give opening remarks about the mediation process and why it’s beneficial to participate fully in the process. The judge will call through the calendar and in cases where both parties to a case are present, they will be sent to mediation. You will be connected virtually to the DRC mediation team who will help you through the mediation process online. A laptop or other devise is needed for your session. A professional mediator will help you negotiate your case to see if a satisfactory resolution can be reached. All settlements are legally binding and protect both parties. There is no risk in settling your case. If either party breaks the contract, the other can request trial before a judge. HOW TO PREPARE Bring all documentation to mediation that you will be presenting at trial. This allows all parties to make an informed decision based on what will be presented at trial. Witnesses are not necessary at mediation and will be asked to wait outside of the mediation. Witnesses only participate in mediation if all the parties listed in the dispute agree to have the witness participate. THE PROCESS Mediators are neutral 3rd parties and do not give legal advice or recommend how to resolve your case. They are highly trained and will guide you through a process that will allow each party an opportunity to share the views and options for resolving your case. Once a mutually satisfying agreement has been reached the mediator will write out your agreement which captures the details of your settlement. The mediation process is confidential. Requests and offers are protected by confidentiality. Once you go to trial the judge will not hear offers made in mediation. This allows you to be creative and flexible when making offers to resolve the case. POSSIBLE OUTCOMES The process is designed to help you communicate with the other person and focus on problem solving. It will include an introductory statement by the mediators, followed by uninterrupted statements by each of you. This statement should focus on what has brought you to the mediation and what you would like to see happen. The mediators will then help the two of you create a list of items to discuss during the mediation. You will be given an opportunity to negotiate with the other person while the mediators assist by facilitating the conversation. Finally the mediators will put into writing any agreements the two of you reach. Skagit Valley Small Claims Mediation Within Skagit County most small claims cases are required to go through mediation before trial will be conducted. Learn more by visiting the Skagit County District Court website . Need help? Call Skagit Valley DRC 1-800-280-4770 Skagit Valley Online Mediation Mediation is a great, cost-effective alternative to formal legal systems and dealing with the stress of conflict; parties are able to find satisfying solutions in a timely manner. Led by skilled impartial mediators, this confidential, voluntary process fosters collaborative, communicative problem-solving. Applicable to diverse disputes, including: Family: such as divorce, parenting plan, elder care and parent/teen issues Neighborhood Business/Consumer Landlord/Tenant Workplace Questions? Get in touch! We would love to hear from you! If you have questions about our services, how to get started, or resources through our Mediation & Conflict Resolution program, send us an email today. Contact Us! BACK TO TOP

VOAWW's ECEAP is a low income affordable preschool in Everett, Monroe, and Sultan that prepares students and their families for success. Enrollment is Open! Everett • Monroe • Sultan • And newly opened Lynnwood! Click here to begin the application process. ECEAP Preschool is a free option for qualifying families serving children 3 - 5 years of age . ECEAP Preschool Early Learning & Child Care Early Learning / ECEAP Preschool ECEAP Preschool Locations TRAILSIDE 1300B 100th Pl SE, Everett, WA 98204 For more information, contact Jessica Armstrong: (425) 355-5193 • jarmstrong@voaww.org MONROE 261 Sky River Parkway, Monroe, WA 98272 For more information, contact Sierra Straka: (425) 284-9720 • sstraka@voaww.org SKY VALLEY 701 First St, Sultan, WA 98294 For more information, contact Miranda Yocom: (425) 212-2941 • myocom@voaww.org LYNNWOOD 19509 64th Ave W, Lynnwood, WA 98036 For more information, please call (425) 683-0903 Did you know? About half of the children in the United States start kindergarten unprepared. Children who live in low-income and unstable homes are the most at risk for not being school-ready. Compared to similar children who do not attend, children in ECEAP preschools are: Healthier when they start kindergarten More likely to graduate from high school and go onto college More likely to be employed and to earn more as an adult Less likely to be in special education or repeat a grade Less likely to become pregnant as a teen Less likely to become involved in a crime Volunteers of America Western Washington improves these risks by offering Early Childhood Education and Assistance Program (ECEAP) preschool programs in Everett, Sultan, and Monroe. In addition to academics, our ECEAP staff have always supported our students' families to ensure they have what they need to grow and succeed together. We proudly continue our family support by: Providing home connection materials to students for hands-on learning Regularly delivering food to our families Connecting our families with the resources they need, including finding qualifying funding through VOAWW Connect Staying in contact with our families to support them through any challenges or needs A Jump Start Learn more about ECEAP programs from Snohomish County Learn More Interested in learning more about ECEAP Preschool? Download and return your screening form to the campus where you are applying. Applications in other languages are available upon request. ECEAP Combined Screening Form (Eng) Download Formulario de evaluación combinado ECEAP (Esp) Descargar OR Fill out this online form or call 425-212-2941, and we will contact you soon with information about program eligibility and availability.

Resources and referrals for food, shelter, and support in Lake Stevens, Granite Falls, and Snohomish. Lake Stevens Community Resource Center The Lake Stevens Community Resource Center is a one-stop hub of services for people in need. From help with basic needs like food, clothing, and shelter, to assistance with other kinds of resources and programs, we make sure our neighbors are supported and cared for in their journeys toward stability. Welcome! We provide a wide range of services, such as what is listed here, but we are available to assist with needs as diverse as our community. If you have a question about a service you need but don't see listed, please reach out to us! 8021 20th St SE #A102 Lake Stevens, WA 98258 Hours of Operation Monday - Thursday | 9am-12pm & 1pm-4pm (425) 405-2252 | lakestevenscrc@voaww.org @voawwlscrc LSCRC Services General resources and referrals Résumé building and job search help Emergency food Treatment program assistance Paperwork and application (such as housing) assistance Healthcare application assistance DSHS system navigation assistance Rent & utility assistance (when funding allows) Emergency shelter assistance (when funding allows) Clothing, shoes, diapers, wipes, and hygiene items (as donations allow) Pet food (as donations allow) Growing the Future of Today's Families A safe place for young parents to ask for help, find resources for stability, and connect with each other. QUESTIONS? Please call (425) 405-2252 617 1st St Sultan, WA 98294

The Point-In-Time (PIT) Count measures homelessness on a single night throughout the nation. Skagit County Point-in-Time Count Each January, communities across the nation come together for the Point-in-Time (PIT) Count, measuring homelessness on a single night. Get Involved Participate If you’re experiencing housing insecurity, your participation makes a real difference. The information collected decides how much state and federal funding comes to Skagit County. Receive free resources and supplies throughout the county. Learn More Volunteer Join our PIT Crew! Volunteers will help with the count by collecting information, as well as distributing resources and supplies. Invite friends, family, or coworkers to join and make an even bigger impact! Register Donate While the PIT Count is funded by the County, items like tents, hats, and weather gear are often not covered. Support the count with a secure online donation or order off of our eco-friendly wish list below. Make a Gift Partner Help raise awareness, boost participation, and even host a pop-up location—all while deepening understanding of how the housing crisis impacts our community. Click the button to fill out a form, and let’s start collaborating today! Partnership Inquiry Skagit County PIT Count Pop-Up Locations If you are experiencing homelessness, survey collectors will be distributing supplies and collecting information throughout Skagit county at various pop-up locations. Please check location details for dates and times closer to the next count. Surveys will be completed to get a broader understanding of individual needs in Skagit County. Your personal information is confidential and will not be used for any other purpose. Why it Matters The data determines state and federal funding, helping to bring local resources and support to Skagit County. If you’re facing housing insecurity, your participation makes a direct impact and your information stays confidential. More Information about the Point-in-Time Count The Point-in-Time (PIT) Count is a survey that shows how many people are experiencing homelessness in communities across the United States. This information helps local programs plan services and make sure resources go where they are needed most. Many individuals and families without stable housing often go unseen. To address the housing crisis, we need to understand how many people have access to shelter and how many are still without a safe place to stay. The PIT Count is required by the U.S. Department of Housing and Urban Development (HUD). It includes people who are unsheltered as well as those staying in emergency shelters, transitional housing, or Safe Havens on a single night. Your participation in the PIT Count is more than just a number. Whether you're experiencing homelessness, joining the PIT Crew, hosting a pop-up to distribute resources, you make a direct impact on the amount of funding Skagit County receives. Your donations will provide crucial resources — warm clothing, bedding, hygiene kits, and more — to people in need. These will be distributed by our outreach teams and at pop-up locations throughout the county. Every contribution helps directly support our neighbors in need. Looking for another way to give? Explore our Amazon Wish List. The items we’ve chosen are eco-friendly and help reduce waste from batteries, single-use products, and non-biodegradable materials. Browse Wish List

VOAWW proudly offers two high-quality early learning options to support families in the communities we serve. Preschool & Child Care Services Volunteers of America Western Washington proudly offers two high-quality early learning options to support families in the communities we serve. ECEAP Preschool Early Learning & Child Care ECEAP Preschools (Early Childhood Education and Assistance Program) are a state-funded, completely free preschool option for eligible children and families. This is available in Everett, Monroe, Sultan, and Lynnwood. Our other program is an Early Learning/Child Care center . This is a high-quality preschool program available in Sultan and Lynwood . We provide a full preschool program as well as extended hours before and aftercare if needed. We offer competitive rates and sibling discounts. LEARN MORE ABOUT ECEAP Preschool Visit Page LEARN MORE ABOUT Early Learning & Child Care Visit Page In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Resolve workplace conflicts with expert mediation and coaching. Our experienced team helps businesses navigate disputes professionally, foster communication, and build productive work environments. Workplace Services Mediation Training Workplace Services Restorative Practices Fair Housing Dispute Resolution Center / Workplace Services With nearly 40 years of experience in conflict resolution, we are your trusted partners in navigating difficult situations effectively and professionally. Conflicts happen. The key is resolving them efficiently and professionally. Our team of highly trained mediators brings exceptional expertise, advanced professional backgrounds, and expert management coaching. We specialize in fostering an impartial environment for open communication, building mutual understanding, and creating solutions that work for everyone. Mediation Helping teams navigate workplace conflict through skilled mediation that fosters collaboration & lasting solutions. Learn More Workplace Trainings Strengthen your team with workplace trainings that build communication, reduce conflict, and boost collaboration. Visit Page Facilitation Guide your team through change with expert facilitation that keeps conversations focused and productive. Learn More Coaching Our coaches provide tools and support for leadership, communication, and growth. Learn More Mediation We specialize in helping parties in conflict collaborate to develop mutually beneficial solutions and foster improved working relationships. The Dispute Resolution Center (DRC) offers the support of two highly skilled mediators who are dedicated to: Creating a safe and respectful environment where all parties can express their perspectives. Facilitating open dialogue and encouraging the exchange of ideas to address issues and promote progress. Assisting in drafting agreements that reflect the mutual understanding and consent of the parties involved. Professional Training VOAWW’s Dispute Resolution Center offers practical, engaging workplace trainings designed to improve communication, reduce conflict, and strengthen team dynamics. From conflict resolution and active listening to managing difficult conversations, our customizable trainings equip teams with skills to create a more positive and productive work environment. Learn more about our training options and how we can support your team’s success. Visit our Training Page Facilitation Facilitation services are for groups of 5 or more, focused on a specific task such as facilitating an annual board of directors meeting, helping a homeowners association create new bylaws, merging two teams, or brining on a new team member. Bringing in an impartial facilitator to assist with such events can be an effective and efficient way to produce peaceful outcomes and move the group forward to finding a resolution. Coaching Trained coaches help the individual move through conflict in a productive way. The coach serves as a sounding board and helps the client identify their goals and areas of desired improvement. Our trained coaches provide tools for leadership development and conflict management including effective communication, active listening, emotional intelligence, de-escalation, developing trust, and restorative practices. Questions? Get in touch! We would love to hear from you! If you have questions about our services, how to get started, or resources through our Workplace Services, send us an email today. Contact Us! BACK TO TOP

Amanda Etchey Executive Director, Integrated Community Services

Community impact and financial data for 2022. 2022 ANNUAL REPORT Who We Are Locations Board of Directors Leadership Donate More Top A YEAR OF RESILIENCE After recovering from the immediate crisis of COVID-19, the world is slowly returning to pre-pandemic life. And while the challenges are far from over, our programs and clients have found ways to triumph, even in uncertainty. In 2022, the food bank doors remained open in the face of economic instability and reduced buying power. Afghan and Ukrainian refugees fleeing conflict and persecution found safety and solace through our resettlement program. Parents returning to work filled the gaps in basic needs at our Community Resource Centers. And adults with intellectual disabilities are finding supported employment at the thrift store in Sultan. Stories of resilience echoed throughout VOAWW in 2022. MAKING AN IMPACT HUNGER PREVENTION We distributed 6.1M pounds of food to over 163,000 neighbors across Snohomish County in partnership with local food banks and meal sites. WHY WE GIVE Themes of charity, kindness, and service are universal, but we asked local philanthropists their reasons for giving to VOAWW. Their answers are as varied as the services we provide. Some rely on their faith as a direction for investing in the wellness and care of others. Some say trust in knowing their donation will be maximized encourages them to give time and again. And yet others say the impact that our organization makes across Puget Sound and Washington State is why they designate VOAWW as their charity of choice. We strongly believe in performing acts of mercy, several of which are nicely given in [Matthew 25:21-46] For [my wife] and me, that means we should help people who need assistance with food, clothing, and shelter. Another belief of ours is that although we worked hard and were financially prudent, the money we have is not really our money. God blessed us to have it. Deep down, we believe it's actually God's money. He has allowed us to have it and to be stewards of it, and we will be accountable for how we use it. When people are giving, they want to make sure that money is going directly to the source and maximized to its fullest potential... There’s overarching support for areas of need, whether it’s food on your table or education or helping people find housing. And we know the donations stay in our own backyard. We give thanks for the partnership and community outreach of Volunteers of America. We have been delighted to be an ally with them as they advocate for those who don’t have enough. In Luke’s gospel, Jesus bids his disciples to “feed them.” Suddenly five loaves and two fishes are enough to feed 5,000 hungry Galileans! It seems good to us to participate in the same kind of divine wonder here in our own time in our own neighborhood. VOA is the best way we know to share that in a way that blesses those most vulnerable." We love partnering with VOA because its obviously a very recognizable charity... and when people are giving, they want to make sure that money is going to be maximized to its fullest potential. And with a organization like VOA, I think it ensures that confidence. [Our giving] is a collaboration between our staff and our clients... so, it’s important that we are aligned with an organization they can trust. Heartache to Hope Heartache seemed to be a constant companion for Colleen. In high school, she suffered a concussion that went untreated. Its effects visited her in adulthood as a seizure disorder and a diagnosis of traumatic brain injury (TBI). A friendship with a coworker and roommate dissolved into abuse, transforming her home into a battleground. Life got tougher in May 2019 when her roommate abandoned the apartment without warning, leaving Colleen to pay rent she couldn’t afford alone. Eviction quickly followed. She and her 9-year-old son Jackson found a safe haven with friends in Seattle. In October, a seizure-induced fall on the bus left Colleen with five broken facial bones. Days later, feeling crowded, her friends asked the pair to leave. “You learn in your lowest moments who you can count on and who loves you.” She couch surfed, helped her sister with childcare, moved to Eastern Washington to live with her mom. Winter turned to spring. COVID swept through the country. A lack of adequate remote learning resources for Jackson forced them back to the west side of the Cascades. “Help was hard to find because we didn’t have stability,” and living with disabling seizures meant Colleen’s outlook for finding work was grim. Hopelessness and TBI triggered a battle with depression. And one year after her fall injury, living in a broken-down vehicle with only a small space heater to keep warm, Colleen was out of options. She called North Sound 2-1-1, and referral specialists put in a call to Maud’s House on Monday. By Friday, she and Jackson were sleeping in beds. A rocky start in the house learning to live with other moms and children taught her “... a lot about patience and challenging your own judgments,” she remembers. ”Now I have a better understanding for others. I learned… compassion.” Maud’s House Program Manager Natasha Lindsay took time to learn about Colleen’s struggles, to help light a path forward. The first step was to locate a therapist and address past trauma. Next, Colleen was connected to a housing navigator that found local assistance. Assuming multiple diagnoses meant a disability placement that comes with limits, Colleen was shocked to find out it was a permanent placement, giving her freedom to start making her own choices and mapping out her future. Today, she has a small place of her own, continuing therapy and working on a course in data analysis. As a lover of puzzles and statistics, and needing to sit for work, it’s the perfect downshift from her old life and the fast pace of being a phlebotomist on her feet all day. As for Jackson, he can safely walk to school and back home. His own home. Still, Colleen knows, it’s been difficult. “Kids are resilient, yes, but they are also affected. Jackson has anxiety and ADHD. He doesn’t always connect with other kids.” But with an established routine and stable housing, she can focus on helping Jackson, now 12, find his own path to healing. “Last night was the first night in two years – two years – my son slept through the night.” Heartache has turned to hope. FINANCIAL STEWARDSHIP revenue 1.1 % Program & Other | $1,296,757 2.8% Private Support | $3,001,517 (Individuals, Corporations, Organizations & Foundations) 11.6 % In-Kind | $13,487,615 84.8 % Public Support | $98,941,795 (Government Contracts & Grants) $116,727,684 93.8 % Programs & Serv ices | $104,979,896 • Encouraging Positive Development $3,335,300 • Fostering Independence $12,550,146 • Promoti ng Self-Sufficiency $104,979,896 5.5% Management & General | $6,193,110 expenses <1% Fundraising | $755,495 $111,928,501 Financial data in this report are preliminary and subject to change upon audit. More detailed financial reporting available upon request. BACK TO TOP PO Box 839 • Everett WA 98206 info@voaww.org | 425.259.3191 © Volunteers of America Western Washington. All rights reserved. We are designated tax-exempt under section 501(c)3 of the Internal Revenue Code. EIN 91-0577129

Kristin Ely Vice President of Strategic Initiatives 425-947-5058

Volunteer opportunities in Everett, Marysville, Arlington, Sultan, and other Snohomish County communities. Make a difference, volunteer! Our services would not be possible without the generosity, dedication, and talent of volunteers like you. We have many opportunities from individual events to ongoing services serving so many needs across our Western Washington communities. Find something that matches your strengths and interests and share your talents with those who need it most. Get Started Volunteer Opportunities We have programs across 8 different service areas including Hunger Prevention, Housing Services, Dispute Resolution, Behavioral Health, Disability Services, ECEAP Preschools, Community Resource Centers, and Senior Services. Find the perfect volunteer opportunity for you and keep an eye out for new ones! Everett Food Bank Help provide food to our neighbors in need. Multiple opportunities available. Carl Gipson Center Lend a hand and help out with various volunteer duties. Now open! The Lynnwood Neighborhood Center will be opening its doors soon, and we need your help! Be part of the excitement and join our community as a volunteer. Upcoming volunteer opportunities: Greeter, event duties, program support, resource center receptionist, and kitchen support Sign up to be notified when LNC volunteering begins LNC Volunteer Dispute Resolution Center Learn how to mediate conflict between parents, landlords/tenants, and other parties to create win-win solutions. ECEAP Preschools Read to students, set up music classes, do art projects, update the garden or playground, or assist in the office. Sky Valley Youth Co Work directly with youth, helping them develop healthy relationships and make decisions that are right for them. Sign up to volunteer today! Volunteer Opportunities Questions about volunteering? Lindsay Donovan, Manager of Volunteer Services (425) 609-0278 | volunteer@voaww.org

VOAWW food bank and community resource locations in Everett, Arlington, Sultan, and Snohomish and Skagit Counties. Our Locations Volunteers of America Western Washington is headquartered in Everett, WA. We operate several service locations across north Puget Sound. Browse the map or scroll to learn more. Administrative Offices 2802 Broadway Everett, WA 98201 Mailing Address PO Box 839 Everett, WA 98206-0839 Arlington 103 E 3rd St, Arlington, WA 98223, USA Community Resource Center Emergency Food & Clothing Resource Referrals Employment Assistance arlingtoncrc@voaww.org (360) 322-6988 Everett | Carl Gipson Center 3025 Lombard Avenue, Everett, WA, USA The Carl Gipson Center is a membership-based community serving adults age 50+, veterans, individuals with disabilities, underserved communities, immigrants, youth, and families. Gul Subaykan gsubaykan@voaww.org (425) 818-2744 Everett | Casino Road There are no documentation requirements to receive food at our Casino Road food pantries. The Village 14 E Casino Rd Everett, WA 98208 2nd / 4th / 5th Tues (2-5pm) Bible Baptist Church 805 W Casino Rd Everett, WA 98204 1st / 3rd Tues (3-5pm) food@voaww.org Everett | Food Bank 1230 Broadway, Everett, WA, USA There are no eligibility or documentation requirements to receive food at the Everett Food Bank. HOURS: Mon, Weds, Thurs • 10am - 2pm 2nd & 4th Tuesday • 2pm-5pm Donations accepted Mon-Fri, 11am-3pm food@voaww.org (425) 259-3191 ext 13014 Everett | Trailside ECEAP 1300b 100th Pl SE, Everett, WA, USA Our free Early Childhood Education & Assistance Program (ECEAP) preschools prepare students and their families for success in life. Jessica Marburger jmarburger@voaww.org (425) 212-2941 Lake Stevens 9613 20th St SE, Lake Stevens, WA, USA Community Resource Center General assistance & referrals Emergency food services Paperwork & application assistance Job search help Clothing & hygiene (as donations allow) lakestevenscrc@voaww.org (425) 405-2252 Lynnwood | Lynnwood Neighborhood Center OPENING JANUARY 2026 This project is in development. To get involved, please contact us. Joel Feldman jfeldman@voaww.org Monroe ECEAP 261 Sky River Pkwy, Monroe, WA, USA Our free Early Childhood Education & Assistance Program (ECEAP) preschools prepare students and their families for success in life. Robin Hoover rhoover@voaww.org Skagit Valley 117 N 1st St, Mount Vernon, WA, USA Disability Services info@voaww.org (425) 259-3191 Dispute Resolution Mediation services & training skagitdrc@voaww.org (360) 542-8487 Sultan 701 1st St, Sultan, WA, USA Community Resource Center S.E.N.D. Program Food Bank Youth Center Showers Emergency Food & Clothing Sky Valley ECEAP Food Bank hours Mon 5pm - 7pm | Fri 9:30a - 12pm skyvalley@voaww.org (360) 793-2400 Sultan | Sky Valley ECEAP 701 1st St, Sultan, WA, USA Our free Early Childhood Education & Assistance Program (ECEAP) preschools prepare students and their families for success in life. Miranda Yocom myocom@voaww.org

Services supporting the behavioral health needs of Native Americans and Alaska Natives including suicide prevention and crisis counseling. Tribal Services Serving Native American & Alaska Native Communities throughout the state of Washington to access culturally appropriate behavioral health resources. Native & Strong Lifeline Tribal Services Profiles Native Resource Hub Native Resource Hub Survey If you are an Indigenous person and in crisis, we have Native counselors available 24/7 for confidential support. We see you. We are you. Call 988 and dial option 4 or text N8V to 988. Call 988 Native Resource Hub The Native Resource Hub exists as a central resource point for those affiliated with the Native American and Alaska Native Communities. We are available statewide to assist in a variety of ways, giving special attention to culture and community connection. The Hub has been developed in partnership with the Tribal Centric Behavioral Health Advisory Board, the American Indian Health Commission, the Washington State Health Care Authority and the Department of Health. The Hub What is the Hub and who do we serve? The behavioral health and crisis systems can be difficult to navigate at times, and we could all use support to connect with the services that we need. The Native Resource Hub is a resource line specifically for Native American/Alaska Native people. The Hub was developed to support Indian health care providers, Tribal governments, families, and individuals looking for assistance navigating the complex behavioral health system. The Hub provides both Native and Non-Native resources to any person requesting them. Any Indigenous person in Washington state can call the Hub for resources or support. The Hub is a statewide service available to meet the needs of the Tribal Affiliated community and coordinates with Tribal agencies, healthcare professionals, hospitals, and in- and outpatient programs. We recognize and serve all Indigenous people, regardless of geographic tribal affiliation. Services We offer tribal resources available to the caller as well as resource information to outside entities for Native Americans, Alaska Natives, First Nations, and their descendants. Services available: Track bed capacity Follow up on Native and Strong Lifeline calls Coordinate care Provide Native American specific resources Contact for tribal DCR’s Provide light case management (up to 2 weeks) State of Washington Department of Children, Youth & Families — Virtual Positive Indian Parenting (PIP) Wrap Around Services: Culturally specific parent education supporting physical, social emotional, and cognitive cultural health of children and families. American Indian/Alaska Native parents and caregivers at risk for DCYF (pregnant, infant, toddler, and young children up to age 18). Up to six months of service per family (case by case up to 12 months, 1-2 meetings a week, 2-3 hours each meeting) On referral by DCYF: serving King, Pierce, and Spokane counties The staff providing these services are Peer Support, PIP and VSS Core Certified Information & Referrals We are working hard to keep our networking and resources relevant and up to date to offer the most current support to our callers. This includes but is not limited to: alcoholics anonymous / detox / recovery resources childcare resources clothing resources cultural resources (powwows, sweats, gatherings) domestic violence resources durable medical equipment support utility & energy assistance resources financial assistance resources food pantry/hot food resources health insurance resources hot shower resources housing resources/ homelessness prevention inpatient treatment for Substance Use Disorder and Behavioral Health connection to legal assistance LGBTQIA+2S resources support groups (grief and loss, parent, domestic violence, veterans) therapy and counseling resources transportation resources vocational rehab In partnership with Washington State Healthcare Authority (HCA) and tribal communities in Washington State, Tribal Services at Volunteers of America Western Washington (VOAWW) has compiled resources and information regarding healthcare, community, and crisis services available in each tribe. The Tribal Profiles below include information such as: Geographical Information, Medical & Dental Services, Outpatient & Inpatient Behavioral Health (Mental Health and Substance Use Disorder) Services, Crisis Services, Community and Social Services, as well as Elder, Youth, and Cultural programs. Tribal Profiles: Peninsula and Pacific Coast Chehalis Hoh Jamestown S’Klallam Lower Elwha Klallam Makah Port Gamble S’Klallam Quileute Quinault Shoalwater Bay Suquamish North Sound Lummi Nooksack Sauk-Suiattle Stillaguamish Swinomish Tulalip Upper Skagit Samish Eastern Washington Colville Kalispel Native Project 2025 Spokane Yakama South Sound, King, and South Cascades Cowlitz Muckleshoot Nisqually Puyallup Skokomish (Coming soon!) Snoqualmie Squaxin Island Seattle Indian Health Board (UIHO) For information about Navigating a Crisis without a Tribal Coordination Protocol, please click HERE . Click the button for a compiled list of Crisis Services for all tribes. Tribal Crisis Services Tell us how we did! Your feedback is essential to our work and goal to improve access to resources for our Relatives. Fill out a short survey on your experience with the Native Resource Hub by clicking the button below. Native Hub Resource Survey NSLL Suicide is the second leading cause of death for Native youth ages 10-24 Native & Strong Lifeline The Native and Strong Lifeline is a suicide, crisis, and help line specifically for American Indian and Alaska Natives. The Native and Strong Lifeline is fully staffed and operated by other Native people. This means that when you call the Native and Strong Lifeline, a Tribal Crisis Counselor will take your call. We are here to listen. Any time. Call 988, option 4 or text N8V to 988 Why do we need the Native and Strong Lifeline? Suicide is the second leading cause of death for Native youth ages 10-24. Native communities experience the highest rates of suicide amongst all racial and ethnic groups in the United States, and suicide rates among American Indian and Alaska Native communities rose by 118 percent between 1999-2017. Suicide is preventable and your time here is sacred. The Native and Strong Lifeline is one way that we can help prevent suicide in our communities and make each other stronger. It will send a message that healing and getting help are normal and important parts of life. Who can call the Native and Strong Lifeline? The Native and Strong Lifeline serves all AI/AN, First Nations, Enrolled tribal members, and unenrolled descendants. This line is for all Indigenous people living in Washington state, regardless of their geographic tribal location. How will this affect my community? Community members will now be able to receive confidential services during mental health emergencies with minimal involvement of police or hospitals. They will be served by other Natives who have a true understanding of their specific needs, keeping traditional elements of culture in mind on their journey to healing. What happens when you call? You will be connected with a trained Tribal Crisis Counselor. The caller can talk about any emotional crisis, not just suicide. The Tribal Crisis Counselor will use active listening to assess risk, determine if a person is in danger, and assist the person in feeling better and accessing resources. If the counselor believes the caller is in danger, they will work with the caller to create a safety plan that does not require calling emergency services. Less than 3% of calls result in dispatching 911 services. If you are calling about a friend or family member who is in distress, the person on the phone will walk you through how to help and provide resources. Does NSLL replace my local Tribal crisis line? No. The Native and Strong Lifeline will not be replacing any existing Tribally operated crisis lines. The Native and Strong Lifeline is simply available to any Indigenous person wanting to speak to other Native people when they need support. For example, some people like to work with people outside of their Tribes when they need support or, if your Tribe’s crisis line is not available 24/7 you can call the Native and Strong Lifeline as an alternative. There are many reasons that a person may wish to call, and we are here to support you.